Achievements/Tasks · Manage the complex business calendars and travel plans for the CEO and Vice President, coordinate domestic and international meetings, handle phone calls and inquiries, prioritize emails and responses, and safeguard confidential matters. · Attract new businesses by accompanying the CEO to networking events, industry seminars, business expo, and trade fairs. · Prepare and organize materials for management meetings, including presentation slides and Q&A sessions as requested by the senior management team. · Play a key role in recruiting, headhunting, and reviewing applications for various positions alongside the head of HR. · Retain top talents and ensure healthy margins by delegating responsibilities based on an individual's qualifications, competencies, and potential.

Achievements/Tasks · Delivered insightful reports to the Managing Director on the country’s trade conditions, transaction volumes and values of trade products and services, and key economic trends and opportunities. · Generated business leads for the sales team by identifying large-scale national infrastructure projects and foreign investment projects valued between $100 million and $8 billion. · Empowered relationship managers with current market insight, enhancing their judgements and understanding of customers’ decision-making patterns. · Collaborated with section chiefs to present annual budget plans at corporate banking town hall meetings, manage organizational charts, and finalize business documents. · Collaborated with the chief of staff and head of HR to streamline processes for onboarding, transfers, compensation benefits, and contract terminations, revised SOPs, incentive plans, and annual bonus schemes for the sales business unit. · As a compliance officer, I effectively monitored daily financial transactions, prevented reputational damage, and enhanced internal communication effectiveness. · Developed new product and service rollout plans, achieving high customer satisfaction. · Proactively completed various ad-hoc projects assigned by different business units.

Achievements/Tasks · Coordinated schedules and agendas for the CEO’s internal and external meetings, managed the CEO’s personal and business travel expenses, fostered positive interactions with board members, senior management, and business partners. · Cultivated strong customer relationships and met client requests by providing superior products, services, and responsiveness. · Slashed unnecessary project costs by over 60% through continuous monitoring, effective resource utilization, and through constructive cost and risk analysis. · Collaborated with the Commercial Director, generated powerful sales pitches, secured high-valued projects, nurtured seamless communication with internal business teams, and embraced customer delight. · Partnered with the Head of HR to reform sales associates’ SOPs and KPIs, evaluate incentive schemes to retain top talents, and mitigate turnover rates. Effectively resolved intergroup conflicts and minimized infighting between sections. · Developed compelling content for marketing and advertising campaigns and managed social media posts for assigned projects.

Achievements/Tasks · Earned a promotion within five months by securing 30 to 45 medium-to high-profit deals. · Exceeded targeted sales goals through effective cross-selling, up-selling, retention, and re-engagement with customers. · Re-bundled the High-Speed Internet Verizon Package for around 20 to 35 high-value customers within 1.5 months, generating new business leads. · Trained new hires on cross-selling, closing deals, and providing after-sales service.

All the essential coursework provided us with a richer opportunity to perform duties and responsibilities with the highest integrity and achieve phenomenal outcomes in today's innovative business world.