Ademco Security Group 16 years 7 months 职位:Business Development Manager January 2018 - April 2019 (1 year 4 months) Philippines 职位:Account Manager September 2014 - January 2018 (3 years 5 months) NCR - National Capital Region, Philippines Generating Business from Existing Client Coordination Account Management & Customer Service Adhoc Sales Coordinate systems design sold with the technical department for proper implementation of the system Account Management Customer Service to ESSCOR Clientele Prepare Adhoc proposal Offer Service Maintenance Agreement. 职位:Technical Team Leader August 2012 - August 2014 (2 years 1 month) NCR - National Capital Region, Philippines Certified ICT Protege Level 1 Installer Handle and Manage Maintenance Schedule Closely Coordination with Client for Service Concern Card Access System knowledgeable Acting as a Technical Mentor to All Software Engineers and Technicians. Contributing to the Maintenance and development of technical competence. Ensuring the work carried out by Technicians and Software Engineers is executed in such a way as to comply with the Quality Management System. 职位:Operations & Technical Coordinator April 2008 - August 2012 (4 years 5 months) • Sought responsibility in coordinating with clients and operations team with respect to CRM (Customer Relationship Management) • Supervises and coordinates the activities and operations of the technical department and makes sure that the employees respond quickly to request from the clients. • Responsible in coordinating with clients and operations’ team ‘bout project implementation. • Responsible in Gathering information on the progress of the on-going projects. • Reports directly the status of on-going project and services status to our Technical & Operations Manager. • Conclude each project thru formal project turn-over and sign-off. • Provide clients with on-site technical support. • Designate personnel their tasks depending on their specialization, skills and strengths. • Analyze and troubleshoot fully-implemented system which experiences technical problems. • Allocate budget to every details/deliverables that each project requires