I am responsible for managing the sales of a housing development of 124 plots, including a range of different house types. I have individually and successfully transformed what was an exceptionally challenging site with 0 sales to the most successful site in the region at 35 sales over a period of 8 months. This works out to be one sale per week. My target is currently one sale per month. In addition to having exceeded quarterly and annual targets, I have also been the leader over two consecutive months in 5 star reviews. The key roles and responsibilities include; Ensure my knowledge of the site is maximised. I know the development layout in thorough detail. This enables me to overcome objections and confidently recommend suitable new homes when prospecting. In terms of prospecting, I have a database of around 300 leads. I monitor and make calls on a daily basis and organise the database by setting leads into categories to determine their level of interest. I demonstrate an ability to create strong relationships with all customers which I believe is the main factor in what ultimately drives the sales and my successes. Alongside creating relationships, I carefully pitch sales schemes where appropriate to secure business, and negotiate incentives. I follow code and policy; it’s imperative for me to ensure that customers are reserving with a full understanding of what they are buying and of the process, by taking time to clearly and concisely go through technical plans on reservation. I have had thorough training on the NHQC and base my service around their guidelines. I monitor competition in the area; create weekly reports based on activity/sales and recommend marketing strategies to keep interest levels high. I report back to Group who then implement marketing changes. I work collectively with the site team and hold weekly meetings with the site manager. It’s a priority that I maintain fluid communication with the site team in order to provide customs the a seamless journey from the first viewing to long after they’ve moved in.

My role includes working closely with the branch manager to help negotiate fees with new vendors, secure instructions, monitor competition in the local area and develop prospecting strategies alongside this. It is my responsibility to monitor mother team’s progress on KPIs; identify areas that need improvement, train and manage the team and encourage individual performance using my industry knowledge. On a daily basis I would allocate daily front desk tasks to team members, and oversee productivity throughout the day. I’m responsible for various other jobs including staff wages, ordering office supplies, recruitment, and ensuring the office is on target in terms of business earnings and predictions. I am responsible for 30% of the branch’s sales progression pipeline and ensuring these are brought to exchange, as well as vendor contacts. I also conduct viewings once a week and negotiate on offers between buyers and sellers. Sales Progressor Manning Stainton-Leeds This role is focussed on ensuring properties which are sold subject to contract reach exchange and completion as quickly, and as smoothly as possible. This involves liaising with solicitors, other agents, the buyer and seller to ensure fluid communication. I use knowledge of property law and the conveyancing process to give valuable advice, to negotiate between both parties to help resolve any issues. This role requires a several vital attributes: logical thinking, which is applied when having to explain options and possible outcomes; strong people skills to create trust, negotiate, manage expectations and manage pressure from several angles; organisation-Ilook after up to 85 properties at one time, so it’s vital notes are kept and clear and concise; and finally, motivation and drive - this is a challenging, target driven role which requires persistence and a need to want to earn commission and secure fees for the business. I have started studying my NAEA and am halfway through the Propertymark exams. I have a track record of working exceptionally well when pushing for exchanges and dealing with people.

In this role I used strong knowledge of the local area to conduct viewings, advise buyers and sellers, and to develop business through keeping in touch with people who’d had valuations; buyers who may be interested in properties that were listed, with the aim of bringing more to market and selling properties. During this role, I was targeted on mortgage referrals, conveyancing referrals and more. I consistently proved to be top performer on these targets.

This was a sales and lettings role in a busy but challenging market. I dealt with a lot of properties that hadn’t increased in value since the crash and subsequently dealt with repossessions, properties that struggled to sell for a price the vendors needed to pay back on their mortgage, and auction properties too. I worked with iamsold to market auction properties. This was a competitive and targeted sales role where I created a track record of exceeding expectations.

This role consisted of interviewing candidates, understanding their key skills and role requirements. I would then spend time creating relationships with decision makers in local businesses with the aim of gaining their trust so they would recruit my staff. The industry was nursing. Due to Covid, I was made redundant.

During this role, I focused on cold calling schools in a new area that hadn’t yet been targeted by the company (York), and over time built up relationships with decision makers in local schools, against competition, which ultimately transformed a cold desk into a regularly billing desk that brought in valuable business.

A Level - equivalent in Travel