Handling customer complaints. Creating Customer Care Protocol. Creating policies and procedures. Helping every customer service professional improvement. Identifying customer needs and helping customers. Gathering customer feedback. Performing quality assurance surveys with customers. Ensuring customer satisfaction,. Using interpersonal skills. Providing active customer outreach. Technical troubleshooting. Designing an eective customer service process. Computer skills. Knowledge of mediation and conict resolution technique. Accountable for resolving customers issues and problems by promptly responding to customer inquiries and providing technical support through various channels such as phone, email, or chat

leads tourists on inbound tours to places of interest, and shares information about the history and heritage • Providing entertaining and informative commentary about landmarks and points of interest along the route • Managing car change process: ensuring the right car category is in the right place at the right times • Gathering the available relevant information in Avis sources and databases for solving the problems planning, scheduling, purchasing, controlling, quality control and inventory control • Contributing to recognizing the opportunities for improving processes •

Managing the relationship with Avis Budget Group customers, partners, and rental stations via phone (mostly outbound calls) and email • Managing overdue rentals: investigating reasons for delay, and extending rental agreements where needed • Managing car change process: ensuring the right car category is in the right place at the right times • Gathering the available relevant information in Avis sources and databases for solving the problems planning, scheduling, purchasing, controlling, quality control and inventory control • Contributing to recognizing the opportunities for improving processes •

Primary school English teacher for Cambridge English, Science, Math, and global perspectives lessons at Antalya Cambridge International School • Creating lesson plans, preparing students for standardized tests, and managing students outside the classroom, such as in school hallways, and detention

TBS is the pioneer in Turkey that combines the Turkish national curriculum and British national curriculum. All subjects, except for Turkish Language and Cultural lessons are taught in English Our students get an amazing opportunity to enter universities and colleges all around the world Cambridge Primary, Cambridge Lower Secondary, Cambridge IGCSE levels •

Bahcesehir college takes high-quality education to every corner of Turkey with great investments • Students are provided with skills of the 21st century and prepared for life in campuses with new-generation education facilities

In TED schools, English education is given on the basis of the curriculum prepared taking Common European Framework as a reference. • Dierent learning styles are taken into consideration and individual computer- based program are applied from kindergarten through the 12th grade, thus enabling students to receive international certicates.

Creating lesson plans and teaching those plans to the entire class, individually to students or in small groups, tracking student progress and presenting the information to parents • Preparing students for standardized tests, and managing students outside the classroom, such as in school hallways, detention

developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.

BACHELOR DEGREE