Benjamin

Website Owner and Manager
Male54 y/oPre-sales customer service/After-sales customer service/Telephone customer service/Network/Online Customer Service/Customer Service Specialist/Sales representative/Customer Representative/Sales Administration/Back Office/Sales Manager/SupervisorLive in Puerto RicoNationality Puerto Rico
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Work experience

Website Owner and Manager

www.bstweeljewelry.com
2010.09-2023.11(13 years)
Generate and update website content (products, content, promotions). Plan, define, and implement website changes and functional improvements. Maintain and update the online marketing plan for the website. Monitor key performance indicators on the website and develop plans to improve them. Update product information and content on the website. Understand and develop sources of traffic and the factors that influence it): email, SEO, affiliates, social media, catalogs, etc. Investigate, evaluate, and assess new ways of generating additional traffic/orders. Generate reports to evaluate the effectiveness of all digital marketing campaigns and promotions. Continuous improvement of customer satisfaction. Meet internal service levels for website activity and management. Maintaining an excellent level of service to the business. Open market in Central America, South America, the Caribbean, Spain, and Latin communities in the United States through live chat, classified ads, email, and social media.

Website Owner and Manager

www.925silverwholsale.com
2003.10-2010.08(7 years)
Develop long and short-term strategies and tactics for growth. Develop brand and messaging to attract and retain customers. Develop a culture of success and customer satisfaction. Meet revenue and profit targets. Provide top-quality customer service. Maintain and update the online marketing plan for the website. Open market in Central America, South America, the Caribbean, Spain, and Latin communities in the United States through live chat and email.

Network Marketing Sales Representative

Travel One International
2000.02-2003.09(4 years)
Collaborate with sales teams to understand customer requirements, to promote the sale of the company products, and to provide sales support. Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, and computer systems. Prepare and deliver technical presentations that explain products or services to customers and prospective customers. Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages. Research and identify potential customers for products or services.

Staff Accountant

José A. Veguilla, CPA
1993.09-2000.01(6 years)
Prepares consolidated internal and external financial statements by gathering and analyzing information from the general ledger system. Maintains and balances an automated consolidation system by inputting and verifying data. Analyzes information and options by developing spreadsheet reports verifying information. Prepares general ledger entries by maintaining records and files reconciling accounts. Prepares payments by accruing expenses, assigning account numbers, requesting disbursements, and reconciling accounts. Handling business clients from start to finish including financial statements and tax preparation.

Educational experience

University of Puerto Rico - Cayey

Accounting
1987.08-1992.06(5 years)
A strong grasp of mathematics and financial concepts is necessary for studying accounting, with an emphasis on foundational topics like financial Accounting, Taxation, and Auditing. You will need to learn how to utilize accounting software such as Excel or QuickBooks and develop your ability to interpret and analyze financial statements. It is crucial to have practical experience, pay close attention to details, and stay current with industry standards, laws, and technological advancements. You will be prepared for a variety of positions in accounting and finance with this foundation.

Languages

Spanish
Native
English
Good
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