- Curated and scheduled content for artists on platforms such as Instagram, Facebook, and TikTok, showcasing their work to diverse audiences. - Designed visually appealing posts, stories, and reels to enhance audience engagement and build a cohesive online presence. - Collaborated directly with artists to align social media strategies with their creative vision and brand identity. - Researched and utilized trending hashtags, keywords, and posting times to increase reach and follower growth. - Engaged with followers by responding to comments and messages, fostering an active and loyal online community. - Monitored analytics to evaluate campaign performance and adjusted strategies to optimize results. - Assisted in promoting upcoming exhibitions, performances, and projects, driving audience attendance and participation. Cxg Customer Experience Evaluator. I am thrilled to be working as a freelancer Customer Experience Evaluator. It is an incredibly fulfilling role where I get to assess and improve the overall customer experience for our company. I am dedicated to ensuring that every customer interaction is positive and memorable. With my attention to detail and passion for customer satisfaction, I am confident that I will make a significant impact in enhancing our customers' experiences. I am excited to be part of a team that prioritizes customer happiness and strives for excellence in every interaction. 10/5/2023 - 2022 - 2024 - Assisted in planning and creating engaging content for social media platforms, tailored to specific audience demographics. - Monitored social media channels to analyze engagement metrics and optimize post performance. - Conducted competitor analysis to identify trends and opportunities for content improvement. - Interacted with online audiences by responding to comments and messages, fostering community growth and brand loyalty. - Suggested creative campaigns to enhance social media reach and drive audience engagement. - Collaborated with team members to ensure consistent brand voice and alignment with marketing goals. Marketing Support Specialist (Freelance) - Conducted customer experience evaluations to assess brand performance and market positioning for a variety of clients. - Provided actionable feedback to enhance marketing strategies, improve customer satisfaction, and align with target demographics. - Analyzed customer feedback to identify trends and potential areas for marketing improvement. - Collaborated with clients to ensure brand messaging resonated with their audience. - Gained familiarity with market research tools and techniques while delivering high-quality service insights.