Christina Nepomuceno

INSTRUCTOR/ASSISTANT LANGUAGE TEACHER
Female42 y/oEnglish TeacherLive in PhilippinesNationality Philippines
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Work experience

INSTRUCTOR/ASSISTANT LANGUAGE TEACHER

Interac North Ltd.
2020.08-2024.06(4 years)
(4 Years, 2 Months) Help to increase student communication skills in English through engaging and interactive lessons in a positive environment Successfully improved students participation in the classroom through integration of creative and active exercises. Fostered meaningful relationships among students by engaging them outside of the classroom. Collaborate and assist Japanese teachers to make lessons and activities that are easy to understand. Develop lesson plans for engagement and study related activities. Designed hands on instructional activities . Teach daily lessons with modalities to target various learning styles. Ensures all students from 1st grade to 3rd grade fully comprehended the lesson and provided individual support.

Restaurant Senior Supervisor/Hostess

Katrina holdings pte ltd Singapore
2014.11-2015.02(4 months)
(3 Months, 3 Weeks) Experienced Restaurant Senior Supervisor/Hostess. With a demonstrated history of working in the Hospitality and Restaurant industry. An excellence service silver awardee by Hotel and Restaurant Association of Singapore(EXSA). Specialized in Multi-Cuisine concept restaurants. Responsible to Assist the Restaurant Manager to ensure smooth operations exists in assigned area, including: staffing, inventory, quality assurance and customer service. Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service. Investigates and resolves food quality, employee, and service complaints. Analyzes and recognizes deficiencies or problem areas and provides solutions to achieve desired results. Completes Reports, required paperworks and recording of transactions. Accept reservations walk in, online and via phonecall and make table plans. Energetic Hostess with over 10 years experience in providing world-class customer service to guests in upscale and privately owned restaurants. Demonstrated success in working with restaurant staff to create unique dining experiences and upholding high quality standards.

Management Trainee

Ajino-chimni
2005.03-2012.04(7 years)
(7 Years, 1 Month) Responsible for providing quality food and beverage preparation according to company standards Responsible for supervision of the employees in maintaining the quality of service and product. Responsible for training , coaching and monitoring of employees performance and giving timely feedbacks. Enforces the implementation of company policies, rules and standards. Responsible for cash management (managing store cash funds and till fund Responsible in improving sales and productivity. Responsible for weekly report and weekly schedule. Responsible for monthly inventory and weekly store ordering. Handling store customer complaint Ensuring all customers are highly satisfied by providing effective and efficient service at all times.

Supervisory workshop

Katrina holdings pte
2005.12-2005.12
Singapore

Banquet Waitress

rustan coffee corp. (Starbucks philippines)
2003.09-2003.12(4 months)
Responsible for providing quality food and coffee preparation according to company standards. Responsible for supervision of the Baristas in maintaining the quality of service and product. Responsible for training , coaching and monitoring of Baristas monthly performance and timely feedbacks. Enforces the implementation of company policies, rules and standards. Fullfill any other duties in the absence of the store manager and will represent. Responsible for cash management (managing store cash funds and till fund. Responsible in improving sales and productivity. Responsible for weekly report and weekly schedule. Responsible for monthly inventory and weekly store ordering. Handling store customer complaint Ensuring all customers are highly satisfied by providing effective and efficient service at all times. (3 Months, 4 Weeks) Serve guests at the banquet with courtesy. Ensure guest experience a memorable one. Assist and support other banquet staff in serving food and beverages to hotel guests. Assist and support banquet manager in managing banquet events, meetings and conferences. Act as host and provide legendary service at all times. Educational Attainment

Languages

English
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