• Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.) • Performing remote monitoring of meter behavior using human machine interfaces (HMI) • Performing remote energy usage tracking(MRS) • Customer meter reading and capturing meter status/remark. • Providing customer meter reading books/cycle and updating reading sequence. • Performing manual data entry for customer meter reading and meter reading status on a Monthly basis. • Managing meter reading instrument availability for meter reading activities. • Preparing daily reading upload batch files. • Prepare exception reports. • Bill distribution to customers. • Meter reading and bill distribution reporting. • Performing on site activities/supervision/site visit with regards to installed meters. • Monitoring of prepaid meters • Special customer meters re-reading/site visit. • New customer capture and periodic customer tariff reclassification • Coordinating with other departmental officers to attend to customer complaints related to meter reading activities and NERC Cases. • Managing all customers’ complaints related to meter reading within areas of jurisdiction. • Managing Customer accounts maintenance to avoid build-up of unrealistic debts

• Provide information to the management by researching and analyzing accounting data • Recommends financial actions by analyzing accounting options • Maintain accounting controls by preparing and recommending policies and procedures • Secures financial in