Create and execute daily social media marketing material (Instagram, Facebook, Twitter, TikTok) • Write, proofread, and edit creative and technical content across different mediums. • Researches and analysis various marketing information, including market trends, competitor offerings, product specifications, demographic data, and promotional events. • Develop ideas for creative marketing campaigns. • Build and execute social media strategy through competitive research and social listening. • Collaborate with other related team (Customer Engagement, ContentOperations, Localization, Partnership and Creative Design) to effectively promoting titles that encourages user participation and engagement. • Accomplished to increase WeTV Indonesia followers from 1.2M to 1.8M on TikTok (in span 6 months)

Listen to customers questions and concerns and provide answers or responses using organization’s products or services. • Attracts potential customers by answering product and service related questions. • Handle complaints, provide appropriate solutions and alternatives within the time limit and follow up to ensure resolution. • Build sustainable relationships of trust through open and interactive communication. • Take the extra mile to engage the customers.

Remote working • Review and rate online ads for quality and relevance. • Provide feedback on ads in both English and Indonesian. • Help improve AI-generated ad suggestions based on user keywords. • Regularly surf the internet and use search engines. • Can understand user intent from a few keywords.

Content Moderator (Lemon8 Apps at ByteDance) Remote working • Curating and sorting 700+ contents daily while managing multiple Lemon8 markets. • Categorize content into several categories, such as Food, Beauty, Fashion, Home, Travel, and Health. • Utilize strong analytical and critical thinking skills to identify potential issues. • Review content within agreed latency and standards of quality.

Remote working • Text labeling / transcribing audio data with Javanese and Indonesian languages according to corresponding audio. • Editing and marking the segmentation in audio if it has a noise or invalid audio. • Do audio inspection to ensure the audio content is consistent with the text content.

Remote working, Beijing, China • Remote working in User-Generated Content Product Team as Auditor Content and team up with many people from China, Dubai, India, Singapore and more. • Reviewing potential talents to join the company's short-video apps brand "LIKEit App" and importing the data into system platform. • Auditing the content video created by expert talents and sorting out which are suitable to be shown on "LIKEit App" according to the app's standard. • Labeling video content according to categories.

Bachelor Degree of Communication Scince