Dilara

customer Service Agency
Female22 y/oCustomer Service SpecialistLive in GermanyNationality Germany
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Work experience

customer Service Agency

Lufthansa InTouch
2023.02-2023.10(9 months)
Professional Communicaton -Lufthansa Global Fare Structures-Rules and Aplication -Expert use of information Sources

customer Service Specialist

Amazon
2021.11-2022.12(a year)
Guaranteed all customer orders were acknowledged and processed promptly. -Established warm and triendly rapport whilst interacting with customers by phone, email and on live chat

Patient Counselor

Alpi Dental Clinic
2021.02-2021.09(8 months)
Actively listened to patients complains and feedback actioning improvements to continuously elevate quality of care -Build strong trusting relationships with patients by providing continuous support and delivering best possible care

Educational experience

High School

Mathematics
2016.06-2020.06(4 years)
I am a german citizen

Languages

English
Native
Turkish
Native
German
Native
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