Responsible to add complete details in Vicidial for every new client. Responsible for supporting all the running clients and resolve query in Realtime related to Vicidial. Developing and maintaining valued customer relationships by providing excellent Technical Support to them and develop and maintain professional & technical skills. Provide Online Technical Support for the Domestic as well as Global Customers through Remote access at any time using problem determination/problem source identification skills. Actively participate in the daily operational activities/provide day-to-day support, proactive maintenance, and performs independent complex system troubleshooting.

Windows server, windows and software installation and configuration. Add new user account, emails configuration, password reset. Deals and discounts update and removed on company policies. Purchasing new IT related device's & gadgets. Manage and maintain all branches in Lahore IT related. Maintenance of computers Relations with suppliers

Networking and IT support. Windows and software installation. Daily task handling. Industries

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