Currently working on the C&A project, providing customer service and technical support in Polish, Czech, and English. • Previously worked on various projects, including Ionos.cz/sk, Orsay, NewBalance, and Hendi, where I handled customer inquiries, technical issues, and sales. • Developed a deep understanding of different market needs and adapted customer service strategies accordingly. • Achieved a high level of customer satisfaction through excellent service delivery across all projects. KRAKÓW/WARSAW, POLAND AMBITY! DEC - 2021 - PRESENT OWNER & FREELANCER • Founded and manage Ambity! Sp. z o.o., a company specializing in freelance services. • Create graphics and websites, optimize, and manage advertising campaigns. • Work with B2B clients to provide customized solutions in digital marketing, design, and web development. • Developed strong skills in client communication, project management, and digital strategy.

4-ECO POLAND JAN - AUGUST 2020

FORKLIFT DRIVER / SHIPPING SPECIALIST • Operated forklifts, managed order picking, and handled shipping logistics. • Acted as a sales representative and consultant for B2C and B2B clients. • Conducted phone sales and maintained customer re- lationships, contributing to increased sales revenue. BEILEN, NETHERLANDS KRAKÓW, POLAND

PROOPTIMA 2015-2016 SALES REPRESENTATIVE • Worked as a sales representative and consultant, focusing on B2C and B2B sales via phone. • Engaged in sales and consulting for B2C clients. OSTRAVA, CZECH REP. OSTRAVA, CZECH REP.