[ 10/10/2024 on going ] • Conducting marketing campaign reviews and gathering customer feedback • Keeping track of project timelines and budgets • Assigning and monitoring tasks assigned team members • Planning, scheduling, executing new marketing campaigns and projects • Codifying marketing workflows to increase efficiency • Ensuring resources are well allocated for successful project delivery • Developing and implementing change management in digital marketing projects • Assessing, managing, and mitigating digital marketing risks • Oversee and manage the day-to-day administrative operations.

• Manage the day-to-day operations of the front desk, including check-in, check-out, room assignments, and guest registration, ensuring efficient and personalized service for all guests. • Coordinate guest services, including luggage assistance, transportation arrangements, & concierge services, to enhance the guest experience and exceed their expectations • Recruit, train, and supervise front office staff, including front desk agents, concierge, and bell staff, providing ongoing coaching and feedback to maintain high service standards • Ensure compliance with hotel security and safety procedures, including guest identification, key control, and emergency response protocols, to maintain a safe and secure environment for guests and staff • Overseeing and agreeing contracts and providers for services including security, parking, cleaning, catering and IT

• Managing classes of 35-50 students • Prepared creative and delivered engaging lesson plans for 2nd to 7th grade students • Plan and deliver interactive English lessons based on the CBSE syllabus • Conducted group activities to promote student participation and social interaction • Creating teaching materials for core and extracurricular activities • Design a developmentally appropriate curriculum. Maintain lesson plans, semester plans and notes on learning and goals • Maintain an actively engaged classroom environment. Assess and document student work • Coordinated multiple fundraising events and school-wide activities. Organizing and taking part in school events, trips, and extra-curricular activities • Actively engaged in faculty and teacher conferences. • Co-teach with local English teachers and work collaboratively with other colleagues in the Middle School and across division

• Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks • Prepare paperwork and schedules for smooth new-hire onboarding process, coordinating with crossfunctional departments to deliver an exceptional first-day experience • Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance • Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters • Primary backup for payroll processing, including biweekly and semimonthly updates to employee files, bonus/ incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development • Assist in developing and executing personnel procedures and policies, and provide guidance and interpretation for business operations • Partnering with teams to implement targeted and effective action • Creating training programs and resources around employee engagement and new technology • ISO 9001 Audit certificated & trained CMMR

• Writing and posting technical job descriptions • Sourcing potential candidates on niche platforms, like Stack Overflow and Github • Parse specialized skills and qualifications to screen IT resumes • Perform pre-screening calls to analyze applicants’ abilities • Interview candidates combining various methods • Coordinate with IT team leaders to forecast department goals and hiring needs • Craft and send personalized recruiting emails with current job openings to passive candidates • Compose job offer letters, Onboard new hires • Promote company’s reputation as a great place to work • Conduct job and task analyses to document job duties and requirements • Keep up-to-date with new technological trends and products

Business Administration with international commercial law

Diploma in computer education