Jorge Alfredo

CORE Network engineer
Male48 y/oPre-sales technical support/Solution/Pre-sales customer service/Marketing Planning/Mobile Product Manager/PMO/Implementation Engineer/Project Execution/Project Manager/Supervisor/Test/Data/AI/Machine Learning/Operation and maintenance development/Operations Engineer/Operations Manager/SupervisorLive in PeruNationality Peru
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Summary

12y+ of experience in Telco CORE Network (2G,3G,4G,5G) as a telco engineer (VAS Solution Architect) and as a Manager (team leader)

Work experience

Managed Services engineer

Ericsson Peru
2019.01-2022.12(4 years)
Manage all Ericsson Peru's products purchased by telecom customers (Telefonica Peru, Entel Peru, Claro Peru) in Peru ◼ Project: 3G 4G RAN Integration Technical support to Perú’s integration team in several modernization and extension of 3G 4G RAN projects. Script nodes preparation, documentation, automation, implementation of configuration, measurements, fault management and validation of alarms. Assist field technician with testing and troubleshooting. KPI monitoring, analysis, and report delivery of performance indicators stats of 3G 4G nodes during project integration. ◼ Project: vEPC Monitoring service Responsible of customer’s vEPC network performance monitoring, coordination with support service for issues, health checks, troubleshootings, and SW upgrades. KPI monitoring, analysis, and reporting. Monitoring service included Ericsson evolved packet core (MME, EPG,EPC) and NFVI nodes, performed using Ericsson tools (ENM, CNOM tools) during implementation stage of full Telefonica’s Evolved Packet Core network. ◼ Project: UNM Service: Level 1 and 2 Telecom network monitoring Responsible for securing that operations activities are performing according to the SLA requirements and to provide an escalation point for all KPI / operations delivery performance deviations towards the customer. Acting as the customer’s NOC Head. Manage end-to-end deployment and delivery of integration activities. Data analysis, troubleshooting support and taking part of local automation solutions for efficient ticketing management and report creation using RPA, Selenium and Python.

VAS Solution Architect

GMC SOFT PERU
2017.02-2022.01(5 years)
◼ Value added services solution architect. Pre-sales department. Plan, deliver, enhance, optimize, implement, and document GMC SOFT’s telecom products. Business department support and technical project manager, responsible for designing and integration of GMCSOFT products and services. Provide overall technical vision, features and benefits of products and services related to value added services such as subscriptions, billing, customer experience & customer services, based on real time messaging services. Knowledge of mobile networks architectures, telecom platforms, and technologies.

CORE Network Manager

VIRGIN MOBILE Peru
2016.01-2017.01(a year)
Planning and Engineering of BSS/OSS and CORE MVNO Networks. Network Engineer position. Technical leader for engineering and operations/maintenance of MVNO’s BSS, OSS and CORE network elements, performance monitoring for provisioning, messaging and billing services platforms. Business technical support and Project manager for designing and delivery of new services based on BSS/OSS solutions.

Solution Architect & Technical PM for Value Added Services + CORE Network engineer

TELEFONICA Peru
2005.01-2015.01(10 years)
Solution Architect & Technical PM for Value Added Services (VAS). Business technical support. Involved in commercial and technical design teams for new services, deliveries, integration, and implementation in a service provider’s network. Planning and Engineering of CORE CS/PS networks. HLD reviews, implementation, configuration, and testing.

Educational experience

Pontifical University Catholic of Peru (PUCP)

Electronics engineering
1994.08-1999.12(5 years)
Top ten of graduates in all engineer careers

Languages

Spanish
Native
English
Proficient

Skills

telecommunications knowledge
Initiative
Mathemaical Ability
Customer service skills
Computer skills
Attention to detail
Analytical thinking
Technical Skills
leadership
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