Julia
Customer Service & Communications Manager
Female25 y/oSecretary to the Board/Liberal Arts Teacher/Early Childhood Education/Pre-sales customer service/Telephone customer service/Customer Service Specialist/Logistics Planning/Restaurant manager/Etiquette and reception staff/ArtLive in NetherlandsNationality Netherlands
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Work experience
Customer Service & Communications Manager
Heatfan B.V.
2023.01-2024.01(a year)
Email jc.eleonora@gmail.com
Responsible for all incoming and outgoing calls, emails and direct interaction. Ensuring
they were handled efficiently with care and precision
Manage the logistics of order processing and package distribution
Keep the team connected with clear communication, fostering a collaborative
environment.
Monitor and maintain inventory levels, ensuring warehouse and office organization and
product availability.
Skills developed later on in my professional journey:
Took on in-person sales duties and built relationships with clients
Representative of the company and the company's go-to person.
Supervisor
Sorobon Beach Resort
2022.01-2023.01(a year)
Education
Oversaw opening and closing procedures, as well as managed revenue, accounting, and
financial reporting tasks
Developed and managed staf schedules with a balance of flexibility and punctuality
Monitored administrative tasks, including maintain and reorder stock, tracking
expenses and work hours
Planned and organized events, hold weekly staf meetings, recruited new team
members, and handled various errands
Maintained close and positive relations with the owners, always considering their
preferences in decision-making
My main job was to lead my team and keep the Beach Club running. I was dedicated to
consistently coaching the team, providing training and support to all staf with a focus
on nurturing their growth while ensuring the smooth operation of the Beach Club daily.
MBO
Modern Dance
2016.01-2020.01(4 years)
Academy
Educational experience
Pallas Athene College, Ede
Secondary Education
2012.08-2016.05(4 years)
High School
Languages
English
Proficient
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31****9062
ju**@**om
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