Marko

42 y/oNationality Croatia
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Summary

I have always been interested in technology and am proud to say that I have transformed my hobby into a career. I am a marketing professional with strong skills in graphic design. My experience includes working on web design projects, photo and video prod

Work experience

Creative production manager

Adriatic Luxury Hotels
2010.11-2015.11(5 years)
•Project Management •Budget management within projects •Corporate identity direction, development and management o Production of ATL and BTL materials •Printed collateral production •Signage production •Digital material production •Website redesign project management o Creating project outlines o Finding developers o Managing the development process o Optimization (performance and SEO) •Google adword campaigns management knowledge •Social media strategy development and implementation •Event production and management •Photo-shooting production •Video production o Writing project outline and brief o Copywriting (script) o Active involvement in production itself •Working in coordination with PR department on corporate press releases •Working with CEO on design of reporting materials for board and shareholders

Marketing adviser

Trade and investmetn promotion agency - croatia
2008.01-2010.11(3 years)
• Market research and analysis (benchmarking, looking for best practices in the field of investment promotion) • Marketing publications development – primary and secondary research, concept development, copywriting, layout design o “Book of Investments”, Brochures (“Invest in Croatia” Investment Guide, “Energy for the Future” brochure, “Automotive Industry” brochure, company brochure), Newsletters, Leaflets (PDF versions available upon request) • Event planning and organization for up to 600 participants o Award ceremonies (Investor of the Year), product presentations (XD Electric Car, CROBUS), business forums (Host Investment Forum – a part of the European Bank for Reconstruction and Development Annual Meeting 2010, counseling for exporters) • Organizing Project Management training courses (In collaboration with the University of Zagreb and Business School Styria Graz) • Conducting presentations (“Investment Opportunities in Croatia” in Argentina and Austria) • Website management

Special Project Manager

Suncani Hvar Hotels
2007.08-2007.12(4 months)
• Participating in various projects on the corporate level o cost benefit analysis (evaluating employee incentive programs) o budgeting (creating budgets and a forecasts for individual hotels within the company) • Reporting to the Chief Financial Officer

restaurant manager

Royal Garden Hotel - Da Lang
2006.01-2006.06(5 months)
• Vienna Steakhouse – fine dining restaurant (pre-opening duties and set-up, equipment purchase, staff training, daily operations) • Gold Coast Asian Cuisine Restaurant – buffet restaurant (staff training, daily operations) • VIP lounge, In-room dining (pre-opening set-up, staff training, daily operations) • Conducting English Language training courses for hotel staff

Front Office Assistant Manager

Cinese Hotel, Hou Jie
2005.10-2006.01(3 months)
• Assisting with guest check-ins and check-outs, handling reservations, assisting guests, handling guest complaints • Proofreading hotel marketing publications in English • Conducting English Language training courses for hotel staff

Guest Relations Officer

Cinese Hotel, Hou Jie
2005.07-2005.10(3 months)
• Assisting guests within the hotel lobby and restaurants, handling various guest requests • Conducting English Language training courses for hotel staff

Intern

Park Hyatt Beaver Creek
2002.06-2003.11(a year)
Intern in the food and beverage department - working in various F&B outlets

Educational experience

Rochester Institute of Technology

Service Management
2001.09-2007.05(6 years)
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