Mehmet
Customer service specialist
Male42 y/o
Customer Service Specialist/Customer Service Specialist
Live in MacedoniaNationality NetherlandsShare
Summary
Dear team,
( I speak Dutch / Netherlands / Holland)
I am writing to express my keen interest in this vacancy.
With 6 years of experience in providing exceptional technical support and driving customer success, I am confident in my ability to contribute significantly to your team.Throughout my career, I have consistently demonstrated a strong passion for helping customers succeed and a deep understanding of the technical challenges they face. I have a proven track record of resolving complex issues and increasing customer satisfaction.My expertise includes technical-, service- and operational projects where I have developed a strong understanding of industry best practices.
I am confident in my ability to:
Drive customer satisfaction and loyalty
Troubleshoot complex technical issues
Leverage data and analytics
I am eager to contribute my skills and experience to your team and achieve its goals. I have attached my resume for your review, which further details my qualifications and accomplishments.Thank you for your time and consideration.
I would welcome the opportunity to discuss my candidacy further in an interview.
Sincerely,
Mehmet Buzgulu
Work experience
(Technical) Customer Support Specialist (Senior) (Mobile Game Industry)
Euroanswer
2018.08-Current(6 years)
1. Seasoned professional with 6 years of experience in providing exceptional technical support and customer success.
2. Deep understanding of customer needs and best practices.
3. Proven ability to drive customer satisfaction and retention.
4. Proven ability to develop and implement customer success strategies.
5. Skilled in troubleshooting complex technical issues and resolving customer inquiries efficiently.
6. Demonstrated ability to build strong relationships with customers and foster loyalty.
7. Proven track record of successfully mentoring technical support teams.
8. Expertised with various technical platforms, software applications and troubleshooting methods.
9. Passionate about delivering outstanding customer experiences and driving business growth.
Languages
German
A little
Turkish
Proficient
English
Proficient
Skills
dutch speaker
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