Managing customer inquiries via email and phone, including communication in English. Supporting the organization of administrative data and managing digital archives. Collaborating with the customer care team to resolve customer issues and improve the user experience. Creating weekly reports on activities and customer feedback.

Customers' assistance through taylor-made consultations in various languages Operations at the register, including opening and closing maneuvres Maintenance and restock of products Successfully managed store operations, improving efficiency by streamlining processes.

Assisted in public relations efforts and processed city reports, ensuring efficient data management. Improved the city’s reporting system by implementing a more efficient data-entry process.

Delivered personalized consultations by effectively engaging with customers through tailored questioning. Executed register operations with precision, overseeing opening and closing procedures. Oversaw inventory management, including product restocking and maintenance. aintainedaclean, organized, and efficient workspace to enhance operational productivity.