Curated and prepared data by selecting, cleaning, and organizing it for training AI models. Annotated and labeled data according to specific guidelines to support AI training. Trained AI models and evaluated their performance to ensure accurate learning. Ensured quality assurance by verifying AI outputs and making necessary adjustments.

Analyzed business intelligence data and prepared detailed reports. Drafted financial reports to evaluate company performance. Conducted data enrichment by updating information from multiple platforms.

Executed diverse tasks including text annotation, transcription, and image annotation. Conducted online research and produced detailed reports. Specialized in video annotation and search relevance.

Provided accurate inventory, pricing, and shipping information to customers and sales teams. Assisted project managers in overseeing and managing tasks according to scope. Answered inbound and outbound calls, addressing customer queries and issues.

Enhanced database accuracy by 25% through updates and validations. Designed and managed spreadsheets to improve data workflows. Trained new team members in database systems and data entry protocols. ADDITIONAL CUSTOMER SERVICE EXPERIENCE Over 5 years of proven experience in B2B and B2C environments. Expertise in communication channels: phone, email, and instant messaging. Strong organizational and time management abilities. Proficient in modern technologies including cloud services, CRM systems, VoIP, and remote collaboration tools.

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