· Supervise and lead the entire Operations and Warehouse Teams, providing guidance, training, and performance evaluations to ensure high levels of productivity and efficiency · Oversee daily operations, including shipment coordination, inventory management, and warehouse activities, ensuring all processes run smoothly and efficiently · Develop and maintain strong relationships with external partners, including carriers, shipping lines, customs officials, and clients, to facilitate seamless logistics operations and resolve any issues promptly · Ensure all operations comply with international trade regulations, customs requirements, minimizing risks and delays in the supply chain · Collaborate with senior management to develop and implement strategic plans for operational growth, process optimization, and service expansion · Analyze operational data to identify areas for improvement, implement best practices, and drive initiatives to enhance operational efficiency and reduce costs Operations Associate 03/09/2024 – 07/07/2024 · Oversee the entire shipment process from origin to destination, ensuring timely and cost-effective delivery of goods. · Prepare and process necessary shipping documents, including bills of lading, customs declarations, and import/export permits, ensuring compliance with international regulations · Communicate and negotiate with carriers, shipping lines, and transportation providers to secure optimal routes, rates, and schedules · Track and manage inventory levels, coordinating with warehouses and distribution centers to ensure accurate and efficient storage and movement of goods · Address and resolve any logistical challenges, such as delays, damages, or customs clearance issues, to minimize disruptions in the supply chain

· Mainly responsible for local market development and local users’ growth · Plan, develop and deliver high-quality, engaging, original content in the 3 main communities: Twitter, Discord, and Telegram to promote brand in the local market · Deploy successful online brand-promotion campaigns to achieve users’ growth, from ideation to execution · Grow and manage community ambassadors, and coordinate with them to moderate the regional social media, platforms, and chat groups and interact with the community to increase positive engagement · Conduct 1-on-1 coaching calls with different customers every day, mainly in this link to answer customers' questions about products and recommend to customers the strategic products currently promoted by the company

Received Bachelor’s Degree