SAMIRA

sales assistant
Female30 y/oSales representativeLive in QatarNationality Morocco
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Work experience

SALES ASSISTANT

Qatar Airways
2022.08-Current(3 years)
Present · Increase customer loyalty by providing exceptional customer service. · manage the transactions and uphold the store's standards. · Address pricing disparities, investigate promotion specifications, and compare regular, and special prices. · keep updated about the target and the achievement of the store.

RECEPTIONIST

Women's Museum | Marrakech
2021.02-2022.06(a year)
At the front desk, extending a warm welcome, giving directions, and providing appropriate introduction about the muesum and the exhibition held for visitors. forwarding incoming calls and responding to screenings. daily mail collection and sorting. ·

Projects

Swissport

Costumer Service Agent
2022.05-2022.08(4 months)
Ensured accurate verification of passenger documents, including visas and passports. Streamlined boarding and check-in processes, led to an increase in on-time departures and improved overall sight punctuality.

Educational experience

Cadi Ayyad University | Marrakech

Englishh studies
2018.08-2021.07(3 years)
Language and literature studies

Languages

Korean
A little
French
Good
English
Skilled
Chinese (Mandarin)
A little
Arabic
Native

Certificates

chinese certification for begginers online
2023.11
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