Reservations and sitting of guests, protocol procedures for VIP guests with committees or security personnel,requests for special celebrations and dietary needs, daily menu renovation.

Key role and referral for VIP guests, Gold/Platinum Members, from their check-in until departure. •Complaint management and direct liaison between the resort and the Head Quarters of North America (Canada) • Hosting private cocktails: fidelity club members, solo travellers, by nationality, special family and religious celebrations. • Active participation in the resort ́s life: sport and entertainment activities, decoration set up and breakdown, parades, informative sessions, etc.

Executive Assistant of the Cruise Director • Office administration (Entertainment department): reports, working hours, coordinating meetings, schedules preparation, safety duties assignation, cabin planner, conference room usage, crew evaluation. • Supervisor of the International Hosts Team: on charge of written and oral communication in all official languages, schedule preparation. • Management of the simultaneous programmed activities and all venues on board as per theme nights. • Public speaking: presentation of theater shows, public announcements, safety briefings, musical interludes, crew parades.

Online course in Event Management; diploma by ESODE Business School, Madrid, Spain.

A Bachelor's degree in Languages with a focus on translation, teaching, tourism, and administration is a multidisciplinary program designed to equip students with a broad set of language-related skills and cultural insights. Graduates of this program can pursue a range of careers, including: Translator/Interpreter: Translating written or spoken material for clients in legal, technical, or business contexts. Language Teacher: Teaching a foreign language at various educational levels, either in schools or private language institutions. Tourism Professional: Working in travel agencies, tour companies, or as a multilingual tour guide. Administrative Roles: Handling international communications, multilingual customer support, or managing cross-cultural business operations.