
WAFA
Seasonal Retail Associate
Female40 y/oMarketing Assistant/Customer Service Manager/Supervisor/Customer Service SpecialistLive in United StatesNationality United States
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Work experience
Seasonal Retail Associate
macy's
2023.01-2024.01(a year)
• Provided friendly and efficient customer service during peak holiday shopping seasons.
• Assisted customers in finding products, answering questions, and making purchase decisions.
• Operated cash registers, handled transactions, and ensured accurate payments and returns.
• Restocked shelves and maintained store cleanliness to create an inviting shopping experience.
• Assisted in setting up promotional displays and ensuring product organization.
• Worked collaboratively with team members and management to meet sales goals.
Store Manager
Dress District
2015.01-2019.01(4 years)
Fashion retail clothing manager
Department Manager
Lord and Taylor
2015.04-2018.01(3 years)
• Oversee inventory management, ensuring accurate stock levels and timely restocking of top
performing items.
• Develop and execute floor layouts and visual merchandising that enhanced the store’s appeal
and boosted customer retention.
• Ensured exceptional customer service by training staf on product knowledge and sales
techniques.
• Handle scheduling, payroll, and compliance with company policies.
• Analyzed sales reports to identify opportunities for improvement and implement action plans.
Department Manager
Lord and Taylor- Dallas, Texas
2000.01-2004.04(4 years)
• Managed product lines, jewelry, watch, handbag, and accessory brands, including Calvin Klein
and Nine West.
• Trained and supervised a team of sales associates, ensuring high performance and customer
satisfaction. drive business objectives and achieve sales targets.
• Oversaw inventory management, pricing strategies, visual merchandising, and floor planning to
maximize sales and enhance the shopping experience.
Manager
Nine West
1998.01-2000.01(2 years)
• Oversee the daily operation within the store analyzing sales data, reporting to upper
management. Meeting sales goals, and training staf on product knowledge and sales
techniques and customer service.
• Inventory management, monitoring stock levels, ordering new merchandise, and handling
product displays to maximize sales.
• Staf supervision, hiring, training, scheduling, and managing sales associates within the
department
Educational experience
Brookhaven Collin County College
Fashion Marketing
1992.05-1995.05(3 years)
Completed associates in fashion marketing
Languages
English
Proficient
Arabic
Native
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