Company profile
Shenzhen Boany Cloud Technology Co., Ltd. (hereinafter referred to as Boany Cloud) aims to provide customers with intelligent services with the purpose of AI intelligent integration and full-process customer service. The company's main business is the full business outsourcing of call centers, relying on the call center full ecosystem chain products built by the Zhaowei system. It effectively integrates artificial intelligence and big data technologies to build products including call centers, robots 'online + inbound + outbound', manual online customer service, tickets, and Enterprise WeChat Butler, covering the entire process of 'pre-sales + sales + after-sales'. It provides a 'customer lifecycle marketing and service' solution that covers 'service + marketing + management' full scenarios, and at the same time, integrates technology products with manual work to provide comprehensive BPO outsourcing solutions for end users. Product Services Call centers, cloud collaboration, intelligent AI, SMS services, number services, and private domain operations. Team Introduction The founder team provides professional call center communication solutions for enterprises and organizations, participates in the construction and project operation of multiple large call centers, provides system platform services, and has developed operation modes such as operator call center BPO, cloud call platform, and business call platform. The industries served include but are not limited to the insurance industry, internet industry, pan-financial industry, education industry, etc., providing operational support for different industry customers. Corporate Culture Boany Cloud is committed to becoming a leading provider of human resource services, application system services, and operation management services in the call center service industry. Centering on the three major needs of call center operations for "system services, human resource operations, and private domain traffic operations," it builds an integrated service system of "call center service system, call center professional human resource outsourcing, and private domain traffic operation management system" to achieve full-process technology and human resource services of call centers.
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