Chief Concierge
10000 CNY~15000 CNY/Per month
Full-time
Unlimited experience
Refresh at 10 months ago
17 Views
1 Apply
Shenzhen
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Job responsibilities
1. Responsible for daily and comprehensive service management of the customer service department, and ensure the normal operation of the department;
2. Responsible for the implementation of concierge services, daily service and operation of the club, and monthly community activities;
3. Responsible for the overall arrangement of meeting affairs, VIP reception and promotion of service quality;
4. Prepared and improved the management documents of the customer service department, formulated work plans and supervised the implementation of the work;
5. Organize the implementation department and team training, and perform performance assessment on employees according to the requirements of the company;
6. Completed other tasks assigned by the leader.
Job requirements
1. Aged 25-35, with good image and characteristic, full-time bachelor degree or above, major in hotel management, tourism management, and other related professional;
2. Manage experience in customer service team of five-star hotel or famous property company for more than 3 years;
3. Have strong service consciousness, communication and coordination ability, complaint handling ability, team management and training ability and writing ability, have a high level of professionalism.
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