岗位职责 ：（position statement:） 1、迎宾服务 ：以温暖的笑容和专业的态度迎接每一位抵达酒店的宾客，引导他 们前往前台或指定区域。（Welcome service: greet every guest coming to the hotel with a warm smile and a professional attitude, and guide them to the front desk or the designated area.） 2、行李服务 ：协助宾客搬运行李，确保行李安全、准确地送达客房或车辆。 （Baggage service: Assist guests to carry luggage and ensure safe and accurate delivery to guest rooms or vehicles.） 3、信息咨询 ：为宾客提供基本的酒店信息及周边旅游建议，解答宾客疑问。 （ Information consultation: to provide guests with basic hotel information and surrounding travel suggestions, to answer guests' questions.） 4、维护秩序 ：确保公司入口及周边区域的秩序井然，及时处理突发情况。 （Maintain order: ensure the entrance of the hotel and surrounding areas in order and deal with emergencies in time.） 5、促进文化交流 ：作为公司的形象大使，通过友好交流展现公司及国家的文化 魅力。（Promote cultural exchanges: As the image ambassador of the company, we will show the cultural charm of the company and the country through friendly exchanges.）

任职要求 ：（job requirements:） 1、国籍与语言 ：外籍人士，具备良好的英语沟通能力，掌握其他国际通用语言 者优先考虑。（Nationality and language: foreigners, with good English communication skills, master other international common languages is preferred.） 2、外貌形象 ：形象气质佳，着装整洁得体，符合酒店职业形象要求。（Appearance image: good image temperament, clean and decent dress, in line with the hotel professional image requirements.） 3、职业素养 ：具备良好的服务意识、责任心和团队合作精神，能够积极应对工 作 压 力 。 （ Professional quality: have a good sense of service, responsibility and team spirit, able to actively deal with work pressure） 4、工作经验 ：有酒店门童、礼宾或相关服务工作经验者优先，但非必须；我们 更看重您的潜力和学习能力。（Experience: Experience with hotel concierge, concierge or related services is preferred but not necessary; we value your potential and learning skills.） 5、身体条件 ：身体健康，无传染性疾病，能够胜任长时间站立及搬运行李的工 作。（Physical condition: healthy, free of infectious diseases, capable of standing and carrying luggage for a long time.）