Hotline Service Engineer

15000 CNY~20000 CNY/Per month

Full-time
1~3 years
Refresh at 4 months ago
233 Views
46 Apply
Beijing
Share
Job responsibilities
· Manage large amounts of inbound and outbound calls, tickets and emails in a timely manner · Follow communication “scripts” when handling different topics · Provide technical advice to customers in product, installation and system operation matters · Identify customers’ needs, clarify information, research every (technical) issue and provide solutions and/or alternatives, including warranty replacement · Work with 3rd party service providers to perform service related issues · Build sustainable relationships and engage customers by taking the extra mile · Keep records of all conversations in our ticket system database in a comprehensible way · Frequently attend educational seminars to improve knowledge and performance level · Meet personal/team qualitative and quantitative targets
Job Requirements
· Technician, electrician, bachelor or above holders in Electronics and Electrical or other related majors · Self-motivator, and with related experience in the solar industry is plus · Good communicator with fluent German · English and other European languages will be plus
Search for your dream jobs
Job category
City or country
Also view
August 2025//Wuhan//Middle and High School English/History Teachers needed in Wuhan: (up to 28k RMB/m, housing) in Jiangxia district, Wuhan city, Hubei province, China;
Shanghai Bowai Education
15000 CNY~20000 CNY/Per month
Full-time
Wuhan
Save job
0 Views
0 Apply
Refresh at 2 days ago
失效分析工程师(美国)
GEOR Global Recruitment (Shenzhen) Ltd.
Negotiable
Full-time
United States
Save job
Headhunting
Refresh at 4 days ago
Shenzhen Longhua District Training Center Teachers Needed ASAP
Jiangsu Emily Consulting Service Co., LTD
15000 CNY~20000 CNY/Per month
Full-time
Hongkong
Save job
0 Views
0 Apply
Refresh at 6 days ago
International School Primary Homeroom English Teacher Needed in Wuhan starts in August
Nemo-oh
15000 CNY~20000 CNY/Per month
Full-time
Wuhan
Save job
0 Views
0 Apply
Refresh at 7 days ago
Game Localization Specialist (Remote)
Lan-bridge
360 USD~3000 USD/Per month
Remote
Myanmar, Japan, Malaysia, Indonesia, Taiwan
Save job
0 Views
0 Apply
Refresh at 10 days ago
Project Manager (Construction)
HENG FENG CONSTRUCTION LIMITED
Negotiable
Full-time
Hongkong
Save job
0 Views
0 Apply
Refresh at 11 days ago
International School Homeroom English Teacher Needed in Wuhan for August 2025
Nemo-oh
15000 CNY~20000 CNY/Per month
Full-time
Wuhan
Save job
0 Views
0 Apply
Refresh at 14 days ago
Kindergarten Homeroom Teacher (Ages 2-6) Needed ASPA in Wuhan
Nemo-oh
15000 CNY~20000 CNY/Per month
Full-time
Wuhan
Save job
0 Views
0 Apply
Refresh at 15 days ago
Middle school Rugby Coach + ESL Teacher Needed ASAP in Wuhan
Nemo-oh
15000 CNY~20000 CNY/Per month
Full-time
Wuhan
Save job
0 Views
0 Apply
Refresh at 15 days ago
High School English Teacher Positions Needed in Wuhan For August 2025
Nemo-oh
15000 CNY~20000 CNY/Per month
Full-time
Wuhan
Save job
0 Views
0 Apply
Refresh at 15 days ago

Latest blogs

Jobs
Candidates
Blog
Me