Hotline Service Engineer

15000 CNY~20000 CNY/Per month

Full-time
1~3 years
Refresh at 3 months ago
233 Views
46 Apply
Beijing
Share
Job responsibilities
· Manage large amounts of inbound and outbound calls, tickets and emails in a timely manner · Follow communication “scripts” when handling different topics · Provide technical advice to customers in product, installation and system operation matters · Identify customers’ needs, clarify information, research every (technical) issue and provide solutions and/or alternatives, including warranty replacement · Work with 3rd party service providers to perform service related issues · Build sustainable relationships and engage customers by taking the extra mile · Keep records of all conversations in our ticket system database in a comprehensible way · Frequently attend educational seminars to improve knowledge and performance level · Meet personal/team qualitative and quantitative targets
Job Requirements
· Technician, electrician, bachelor or above holders in Electronics and Electrical or other related majors · Self-motivator, and with related experience in the solar industry is plus · Good communicator with fluent German · English and other European languages will be plus
Search for your dream jobs
Job category
City or country
Also view
Sales Assistant (Indonesian)
Zhejiang Headway Communication Equipment Co., Ltd.
10000 CNY~15000 CNY/Per month
Full-time
Shenzhen
Save job
0 Views
0 Apply
Refresh at 3 days ago
Wuhan, Hubei//August 2025//Int'l Primary School Music/Math Teachers needed in Wuhan, Hubei, China(up to 34k RMB/month, housing);
Shanghai Bowai Education
15000 CNY~20000 CNY/Per month
Full-time
Wuhan
Save job
0 Views
0 Apply
Refresh at 4 days ago
HR and Admin Specialist
DENAIR ENERGY SAVING TECHNOLOGY (SHANGHAI) PLC.
6000 CNY~10000 CNY/Per month
Full-time
Thailand, Indonesia, Malaysia, Kazakhstan, Belarus
Save job
0 Views
0 Apply
Refresh at 5 days ago
HR & Admin Specialist (full-time)
DENAIR ENERGY SAVING TECHNOLOGY (SHANGHAI) PLC.
Negotiable
Full-time
Thailand
Save job
0 Views
0 Apply
Refresh at 5 days ago
Responsibilities for Overseas Personnel Administration Position
DENAIR ENERGY SAVING TECHNOLOGY (SHANGHAI) PLC.
Negotiable
Full-time
Indonesia
Save job
0 Views
0 Apply
Refresh at 7 days ago
Foreign Trade Manager in South Africa
GEOR Global Recruitment (Shenzhen) Ltd.
10000 CNY~20000 CNY/Per month
Full-time
South Africa
Save job
Headhunting
Refresh at 7 days ago
Designer & Junior Designer Shanghai – Expatriates Needed
MP China
15000 CNY~20000 CNY/Per month
Shanghai
Save job
0 Views
0 Apply
Refresh at 19 days ago
Operations Manager
KLCW
15000 CNY~25000 CNY/Per month
Full-time
Thailand
Save job
0 Views
0 Apply
Refresh at 20 days ago
salesman
Dongguan Kaisile Intelligent Technology Co., Ltd.
5000 CNY~20000 CNY/Per month
Full-time
DongGuan
Save job
0 Views
0 Apply
Refresh at a month ago

Latest blogs

Jobs
Candidates
Blog
Me