Junior Technical Support Engineer – Datacom / Ingeniero de Soporte Técnico Junior - Datacom
15000 CNY~20000 CNY/Per month
Full-time
Unlimited experience
Refresh at 10 hours ago
245 Views
48 Apply
Shenzhen
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Job responsibilities
Management of the configuration, maintenance, capacity control and indicators of a data network at its different levels: access, transmission and IP backbone.
-Execution of configuration changes, analysis of signaling, troubleshooting and diagnosis of incidents of a data network with the following equipment:
Router
Switch
Firewall
Load Balancers
ARM
-Knowledge of different routing protocols:
MPLS
BGP
OSPF
RIP
-After acquiring knowledge, the following is proposed:
Level 2 support on 24x7x365 hours
NOC N2 escalation point and responsible for escalation to L3 manufacturer in complex incidents.
Provide on-site customer support (when needed) across different departments: engineering, O&M, operations
24x7 on-call availability in rotation with the rest of the group
Generate procedures and provide training to other groups in the company
Job requirements
Engineering studies, preferably related to telecommunications
Fluent Spanish and English
Advanced knowledge in data networks Technologies/Protocols
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