Pre-sales Technical Support FAE (Field Application Engineer) for Gigalight(Y)

Pre-sales Technical Support FAE (Field Application Engineer)

15000 CNY~20000 CNY/Per month

Full-time

3～5 years

Refresh at 3 months ago

287 Views

53 Apply

Shenzhen

Job responsibilities

1. Primarily responsible for client technical support, including customer visits or trade show appearances; 2. Independently develop or assist sales in writing technical marketing materials as necessary; 3. Provide product application training and technical communication for designated regional clients; 4. Handle customer complaints in designated areas, including product analysis, testing, and repairs; 5. Attend industry exhibitions or forums to gather industry information and submit necessary analysis reports, enhancing the company’s brand technical influence; 6. Capable of writing marketing EDMs or similar content according to the company’s marketing outline to enhance digital marketing impact; 7. Participate in long-term projects in the company’s open laboratory to accumulate knowledge and insights into optical network system marketing, forming differentiated pre-sales technical support capabilities; 8. Continuously learn the latest industry protocols and provide periodic knowledge transfer and training on industry protocols and new product technologies to sales staff; 9. Provide product technical support and verification for external supplier cooperation projects based on business needs; 10. Break down requirements for client customization projects and collaborate with the marketing and R&D departments to complete product pre-release documentation; 11. Other marketing tasks assigned by superiors.

Job requirements

1. Bachelor’s degree or above in electronic communication or related fields, fluent in English; 2. Over 5 years of experience in optical communication system engineering, familiar with semiconductor or optical communication fundamentals; 3. Understanding of industry standards and regulations for optical communication/devices, and knowledge of optoelectronic product development and lifecycle; 4. Good communication skills in both English and Chinese.

Similar jobs

Technical Support

Uniview

10000 CNY~30000 CNY/Per month

Full-time

India, Pakistan, Nepal, North Korea, Oman, Palestine, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Afghan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Myanmar, Cambodia, Georgia, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Russia, United Kingdom, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Yugoslavia, Albania, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Republic of, Monaco, Slovak, United States, Netheriands Antilles, Nicaragua, Panama, Puerto Rico, Saint Lueia, Saint Vincent, St.Lucia, St.Vincent, Trinidad and Tobago, Anguilla, Antigua and Barbuda, Bahamas, Barbados, Belize, Bermuda Is, Canada, Cayman Is, Costa Rica, Cuba, Dominica Rep, EI Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat Is, Paraguay, Peru, Suriname, Uruguay, Venezuela, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwandese, Sao Tome and Principe, Seychelles, Senegal, Sierra Leone, Somali, South Africa, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, The Democratic Republic of the Congo, Zambia, Zimbabwe, Algeria, Angola, Benin, Botswana, Burundi, Burkina-faso, Cameroon, Cape verde, Central African Republic, Chad, Republic of the Congo, Djibouti, Egypt, Ethiopia, Gabon, Gambia, Ghana, Guinea, Ivory Coast, Kenya, Liberia, Lesotho, Libya, Madagascar, Malawi, Mali, Mauritius, Morocco, Equatorial Guinea, New Zealand, Australia

Pre-sales Technical Support FAE (Field Application Engineer)

15000 CNY~20000 CNY/Per month

Latest blogs