Spanish Support Specialist

15000 CNY~20000 CNY/Per month

Full-time
Unlimited experience
Refresh at 3 months ago
308 Views
53 Apply
Shanghai
Share
Job responsibilities
1. Accurately identify customer needs, quickly and effectively coordinate internal resources to meet those needs. 2. Assist sales colleagues in increasing existing market share and expanding new business opportunities. 3. Drive the operations delivery team to provide and optimize solutions for customers, ensuring quality delivery and continuously improving customer acceptance rates and satisfaction. 4. Follow up on all related matters during the customer cooperation process and promptly address any unexpected situations. 5. Utilize business knowledge to provide timely solutions and optimization suggestions for customer challenges and pain points. 6. Effectively track customer payment and fee collection to ensure accurate order forecasting and smooth business operations.
Job requirements
1. Bachelor's degree or above, preferably in Spanish, with internship experience in cross-border e-commerce or logistics. 2. Spanish proficiency at level B2 or above (DELE/SIELE) and fluent in English, willing to accept overseas assignments. 3. Proficient in Excel, Word, and other office software. 4. Strong communication, coordination skills, service awareness, and teamwork spirit. 5. Clear logical thinking, attention to detail, strong sense of responsibility, and a customer-centric approach to meet needs promptly. 6. Strong execution, self-management ability, and resilience.
Similar jobs
Technical Support
Uniview
10000 CNY~30000 CNY/Per month
Full-time
India, Pakistan, Nepal, North Korea, Oman, Palestine, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Afghan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Myanmar, Cambodia, Georgia, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Russia, United Kingdom, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Yugoslavia, Albania, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Republic of, Monaco, Slovak, United States, Netheriands Antilles, Nicaragua, Panama, Puerto Rico, Saint Lueia, Saint Vincent, St.Lucia, St.Vincent, Trinidad and Tobago, Anguilla, Antigua and Barbuda, Bahamas, Barbados, Belize, Bermuda Is, Canada, Cayman Is, Costa Rica, Cuba, Dominica Rep, EI Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat Is, Paraguay, Peru, Suriname, Uruguay, Venezuela, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwandese, Sao Tome and Principe, Seychelles, Senegal, Sierra Leone, Somali, South Africa, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, The Democratic Republic of the Congo, Zambia, Zimbabwe, Algeria, Angola, Benin, Botswana, Burundi, Burkina-faso, Cameroon, Cape verde, Central African Republic, Chad, Republic of the Congo, Djibouti, Egypt, Ethiopia, Gabon, Gambia, Ghana, Guinea, Ivory Coast, Kenya, Liberia, Lesotho, Libya, Madagascar, Malawi, Mali, Mauritius, Morocco, Equatorial Guinea, New Zealand, Australia
Save job
0 Views
0 Apply
Refresh at a month ago
Search for your dream jobs
Job category
City or country

Latest blogs

Jobs
Candidates
Blog
Me