Technical Aftersales Manager PV Module
15000 CNY~20000 CNY/Per month
Full-time
3~5 years
Refresh at 2 months ago
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Job responsibilities
Customer claim contact person and first onsite technical failure analysis
Coordinating internal customer complains root cause research and preventive action implementation
Responsible for local pre-sales technology supporting, technical contact person for customer requests confirmation
Support sales and marketing with technical input.
Reporting weekly activities and customer requests to senior.
Prepare technical product documentations and presentations ( do technical translation as when required)
Attend shows and conferences to feedback market trends.
Job Requirements
Education: minimum a Bachelor’s degree in Engineering, Electrical Engineering or Physics. Furthermore, technical understanding of PV-modules and PV-plants is required.
Work Experience: 3+ years of work experience in the PV industry (Solar cell, module or systemarea)
Technical Knowledge: Good MS office skills
Languages: Fluent English language skills and at least a second European language (spoken and written).
Willingness to travel
Self-motivated and performance driven
Excellent interpersonal and communication skills
Problem solving ability
Proactive, dynamic and customer oriented
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