(2 years 2 months)

(1 year 5 months) 5 years 10 months

(1 year 5 months)

(4 years 4 months)

(3 years 6 months) Exercised my strong leasing capabilities at a AAA property by helping to lease up 295 units, and overall, meeting with about 400 potential renters at a 60% close rate to date Demonstrated a superior level of customer service consistently with a premier clientele Worked with leasing and concierge staff to coordinate resident events, lease renewal programs and develop resident services to benefit the property occupants Marketed the property through direct channels, conducted market comparisons and trends, researched the local rental market and kept current with all Fair Housing laws and courses Handled the accounting for the property by monitoring resident ledgers, processing the collection and deposit of rents, and completing month end reports Implemented an aggressive collections policy that reduced the outstanding balance owed to the property from $150,000 to under $400 ina2year span of time

Coordinated with the Property Manager by managing delinquencies, controlling expenses, practicing invoice coding, creating reports, marketing, improving resident interaction, overseeing and implementing community income and occupancy goals Processed numerous rental applications, and in doing so, reviewed credit and rental ratings Focused on resident retention strategies with aggressive lease renewal programs, addressed community issues, and organized community events to keep residents happy Conducted weekly reports comprised of occupancy reports, actions plans and market surveys Met with the maintenance staff regularly to ensure the property looked its best at all times

(1 year 3 months) Ensured that work orders were placed correctly and acted upon in a timely manner Oversaw property issues, coordinated with utility companies, and met with staff regularly Marketed the property through the distribution of advertisements, created promotions and incentives, conducted market analysis, and handled ads with local media outlets Processed and addressed resident complaints, collected rental payments, negotiated rental rates and incentives, and assisted clients with move-ins Helped with on-site management by being accessible for emergencies, planning after hour events, and coordinating with security staff