Alina
Financial Advisor
Female25 y/oNetwork/Online Customer Service/Customer Service SpecialistLive in Czech RepublicNationality Kazakhstan
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Work experience
Financial Advisor
vasebudoucnost.cz
2023.01-Current(2 years)
-Consulting people on insurance and mortgage issues.
-Working B2B, directly with banks such as Raiffeisenbank, Česká Spořitelna, ČNB.
-Сonsulting clients on investments, I help to choose the right goal.
Customer Service Representative
Jetworks
2022.06-2023.07(a year)
-Boosted customer satisfaction by quickly addressing and resolving complaints with food or
service.
-Worked closely with clients to resolve issues, track service progress, and provide timely
updates.
Customer Service Representative
PayTack
2020.10-2022.03(2 years)
-Responded to customer inquiries regarding products and services, providing detailed
information on related options and solutions.
-Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
-Delivered superior customer service focused on quality and meeting customer needs.
Educational experience
Psychiatry, Moscow State University, Moscow
Psychology
2020.09-Current(5 years)
:)
Kazakhstan International School, Astana
high school
2005.09-2016.05(11 years)
:)
Languages
English
Skilled
Swedish
A little
Russian
Native
Certificates
Financial Advisor
2024.03
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