Provide timely and effective support to customers via multiple communication channels Utilize language skills to assist customers in English and Russian Handle inquiries, complaints, and troubleshooting with professionalism and empathy

Delivered excellent guest experiences by addressing their needs and concerns Assisted guests with check-in/check-out procedures and room accommodations Collaborated with hotel staff to ensure smooth operations and guest satisfaction

Managed sales activities and implemented strategies to drive revenue growth Provided guidance and support to sales team members to achieve targets Built strong relationships with clients and vendors to enhance business opportunities

Demonstrated product knowledge and assisted customers with product selection Contributed to sales goals achievement through effective communication and sales techniques Handled inventory management and maintained store presentation standards

Translation studies

Translation studies