Key Roles & Accountabilities: • Business development, primarily sales into the African continent with focus on high growth markets like East, West Africa and South Africa via direct relationships with customers/suppliers and managing an agency structure where applicable. • Driving customer solutions to develop Cargill as a customer of choice and develop a strategy centred around creating a sustainable trading business model in Africa. • Ensuring that execution of trades from conception to completion is done within Cargill processes, guidelines and guiding principles. • Participating in and connecting with other product lines and BU’s, to enhance insight and capabilities in before mentioned markets. • Developing long term strategy for sustainable business. • Reporting regularly on South, East and West Africa working cohesively with the commercial and trade execution teams to pursue business opportunities and participating actively in building and SnD model. • Technical knowledge of shipping and contract terms • Conducting customer liaison visits • Weekly/Daily salesforce entries • 10-20% Traveling • Experience in Salesforce CRM system

Key Roles & Accountabilities: Domestic Sales (Key Account Management) • Accountable for overall Domestic Marketing and Sales • Driving sales targets of 30kt long products and 40k/t flat products per month (approx. R455 million) • Responsible for managing customer relationships. • Responsible for reviewing and co-coordinating collection of aging debt. • Decision making on special price agreement. • Identifying potential domestic market opportunities. • Accountable for processes to effectively close delivery of products. • Monitor compliance to agreed terms and conditions of contracts. • Oversee liaising with various departments in order to address the principal concerns on client complaints and identifying possible areas of amendments. • Conduct customer care visits. • Co-ordinate feedback to customers with reference to operational capabilities and support to the credit department regarding customer credit lines, terms and collections. • Negotiate sales contracts. Export Sales • Business development, primarily sales into the African continent with focus on high growth markets like East, West Africa and South Africa via direct relationships with customers/suppliers. • Maintaining relationship with customers in North America, Canada and Europe. • Oversee export production decisions and shipment planning. • Conduct quarterly visits with port authorities and shipping/clearing agents. • Contract negotiations. • Decision making on export shipments, logistical planning process. • Oversee letter of credit business. • Compile/Manage monthly and quarterly export sales forecast. • Overseeing export enquiries. • Liaising with export customer on a daily basis. Other • Development of marketing strategy and provision of guidance for implementation of the same. • Analyse company budgets and develop marketing plan in conjunction with production departments. • Chair regular discussions on the implementation of recommendations and progress according to the work plan targets. • Manage staff complement of twenty-four. • Monitoring subordinates’ performance and agreeing individual and client satisfaction goals. • Involvement in improvement projects / new business development projects • In charge of authorizing claims, determining market conditions and requirements and strategic planning. • Supervising logistics [planning and meetings], successful production planning as well as communication with both internal and external clients. • Appraising employees’ work performance, monitoring KPI’s [Key Performance Indicators] • Monthly and quarterly forecasting. • Cash flow / Sales reconciliation. • Prepare/presenting PowerPoint presentations to clientele and management. • Offering training and mentoring to subordinates, conducting meetings with several in-house divisions and analyzing statistics. • Managing improvement projects. • LEAN • Implementing established sales strategies in order to support the expansion of the business. • Developing sales and departmental objectives. • Forecast for the assigned market. • Establishing and preserving strong personal contact and relationships with customers and reporting on calls to existing and potential customers. • Providing support to technical services regarding claims processing. • Monitoring and arranging the production of client orders through the plant processes, facilitating negotiations and resolutions between departments and leading meetings. • Accountable for the order review segment in weekly meetings for order planning capabilities. • Maintaining suitable group dynamics, encouraging creativity and familiarizing the team with client prerequisites, specifications and design targets. • Involvement in supplier contract negotiation. • Conducting disciplinary hearings as and when required. • Managing/Oversee departmental HR requirements. • Reviewing departmental procedures. • Travelling: 50-60% (customer visits, port visits)

Key Roles & Accountabilities: • Update & circulate weekly orderload (both export and local - all steel products). • Expedite order commitments and orders in order to meet relevant deadlines for steel planning purposes (specific liaison with customers and domestic sales office). • Checks and decides on availability of export capacity and communicate this to Export Sales Department. • Decides on long term rolling program needs and ensure that these are approved by mill management for implementation. • Decides in cooperation with Domestic Sales on allocated capacity per customer for flat products. • Oversee sales on long and fat products. • Oversees the processing and capturing of all domestic structural and flat product orders (prime and stock) • Monitors number of days taken to capture orders and ensure that teams achieve set target, by developing and management of a management program. • Liaises with customers on mill related issues and ensure that new developments, ideas and problems are communicated timorously. • Ensures that customers are notified of all production problems that might affect deliveries. • Oversees the customer communication processes within Steel Marketing. • Attends and participates in customer liaison meetings and ensure that relevant action points raised are addressed (with specific reference to Steel Marketing). • Maintain a good rapport with customers by conducting customer care visits at customers and ensure that action is taken on problems raised. • Oversees the Documentary Complaint process and assists with decision making in finalizing these claims as well as recommendations to Domestic Sales on commercial settlements. • Attend monthly mills' liaison meeting. • Ensures that weekly forecast despatch figures are communicated to Domestic Sales office. • Ensures that monthly forecast despatch figures are obtained and updated for the first Daily Despatch Report of that month. • Prepares the domestic details for the weekly Steel Marketing Exco report. • Ensure that the following customer reports are finalized over month-ends: o Customer League Table for Internal Sales Meeting (Detail, By Groups and Others - monthly) o Customer League Table for Steel Planning (yearly) o Budget vs. Actual Sales (Despatches) o Analysis of sales by product o Customer Action Files • Address transporter performance issues at the daily transport meeting. • Assists in resolving all logistical issues customers may have and take these up on a formal basis with the relevant transporters and mills. • Ensures that customer’s delivery restrictions/limitations are communicated to the mill and that the offloading schedule is updated at least once a year and further ensure that all customer closure times are communicated timorously. • Attend bi-monthly Spoornet Operational Meeting. • Address all contractual issues as per transporter agreements (as and when required). • Attends and participates in bi-monthly Internal Sales Meeting. • Attends and participates in monthly Steel Planning meeting. • Attends and participates in Human Resources Development Meetings. • Monitor progress on team matrices and make the necessary adjustments when required. • Assists in price negotiations, acceptance of orders and expediting of orders and expediting of orders/specification for various customers. • Recommends final settlement/ finalisation of claims and maintain records. • Attends contract review meetings and compiles replies to the customer. Maintains all contract review documents. • Prepares ECS documentation and monitors incoming orders against these. • Analyses and registers incoming orders/ specification and liaises in conjunction with export marketing colleagues, with customers on item/size suitability and offers alternatives where necessary. • Updates and issues, on a regular basis, the billet priority programme schedule. • Prepares various export documentation required for scheduled meetings. • Assist in preparing documentation for quarterly sales trips. • Updates and maintains the Export Steel History Book. • Programme, based on experience on past rolling and current order load. • Prepares and maintains various statistics on export customers. • Participates in obtaining relevant export steel market information. • Involvement in special projects as required. • Performs and assists with any other duties as required by Management. • Assist with the handling of all export steel international trade cases.

Key Roles & Accountabilities: • Prepares agenda for customer liaison meetings and attends same. • Monitors days taken to finalize these claims and ensure that teams achieve set targets on these. • Analyse all complaints on a quarterly basis and address findings with the relevant departments. • Oversees the quick finalization of concessions as offered to customers via the relevant team. • Ensure that priority orders are managed by the relevant teams and that regular feedback is given to customers. • Decides in cooperation with the mills and domestic steel management on the extent of backlog, ensure that relevant production capacity is being blocked out and that available capacity is adjusted accordingly. • Oversees the checking and updating of the long term rolling program. • Oversees the checking and utilization of MAD (Mill's Anticipated Delivery program) and also ensures that production capacity on MAD reconciles with order-intake figures. Assist with the implementation of FOX. • Ensure order in-take are managed in such a way that this process does not have a negative impact in meeting OTIF (On time and in full) objectives • Oversees the order in-take control process (per customer). • Attend weekly Anticipated Delivery meetings (AD-meetings) on flat products. • Assist with the compilation of the future structural rolling

Key Roles & Accountabilities: • Coordinate daily functions within the Steel Marketing division. • Attend to customers during visits at the Steelworks (i.e. make arrangements for PPE, plant tours, etc). • Distributes monthly OTIF (On time and in full) reports to the relevant divisions for investigation. • Ensures that OTIF (On time and in full) credits are valid and pass these on Oasis. • Distribute OTIF (On time and in full) schedule on a monthly basis reporting on monthly OTIF (On time and in full) performance, as well as the YTD performance - indicating reasons for deviations. • Ensures that all OTIF (On time and in full) documents are filed accordingly. • Ensure that housekeeping is up to date.

Key Roles & Accountabilities: • Coordinate daily team functions. • Participate in the process of accepting orders and the expediting of orders/specifications (coordination process: mills, quality, steel plant and customer requirements). • Oversees standard and non-standard product enquiries / orders. • Handles queries on processed orders • Ensures that all findings from self-audits, internal audits and external audits are addressed timorously and effectively. • Ensures that work instructions are reviewed on a regular basis and that the team conforms to procedures as stipulated in the work-instructions. • Ensure that RFC's are raised for all non-conformances caused by the teams. • Coordinates all schedules and documents required for the Internal Sales Meeting. • Coordinates all schedules and documents required for Customer Liaison Meetings. • Oversees the accuracy and distribution of all daily morning reports. • Prepares, updates and distributes, on a weekly basis priority planning schedules

Key Roles & Accountabilities: All functions are primarily focused on Flat products • Capturing of both prime and stock orders on Oasis. • Capture all amendments/cancellations on Oasis after Team leader’s approval. • Issue Export steel works order register and distribute as and when required. • Capturing of both prime and stock orders on Oasis. • Checking of orders against web confirmations within 24 hours (prime orders) and 48 hours (stock orders). • Scrutinizes all orders for errors before capturing and report to Team leader or liaise directly with customer. • Capture all amendments/cancellations on Oasis after Team leader’s approval. • Capturing/Committing of e-orders on Oasis. • Release e-orders for processing and capturing. • Allocate works order numbers and update works orders register. • Allocate works order numbers and update works orders register. • Issue status of outstanding order and distribute as and when required. • Supply the logistics team with the relevant information to prepare steel marketing report. • Draw customer order-load printouts (ex Oasis – Oracle database /Anticipated delivery system) as and when required by management/customers. • Closing of orders on Oasis on request of Team Leader/Mill. • Order-load printouts to be drawn (ex Oasis/Anticipated delivery system) for bi-weekly housekeeping • Handles queries that may arise from processed orders. • Handles queries that may arise from processed orders.

Key Roles & Accountabilities: All functions are primarily focused on Structural products: • Capturing of both prime and stock orders on Oasis. • Capture all amendments/cancellations on Oasis after Team leader’s approval. • Issue Export steel works order register and distribute as and when required. • Capturing of both prime and stock orders on Oasis. • Checking of orders against web confirmations within 24 hours (prime orders) and 48 hours (stock orders). • Scrutinizes all orders for errors before capturing and report to Team leader or liaise directly with customer. • Capture all amendments/cancellations on Oasis after Team leader’s approval. • Capturing/Committing of e-orders on Oasis. • Release e-orders for processing and capturing. • Allocate works order numbers and update works orders register. • Allocate works order numbers and update works orders register. • Issue status of outstanding order and distribute as and when required. • Supply the logistics team with the relevant information to prepare steel marketing report. • Draw customer order-load printouts (Oasis/Adt) as and when required by management/customers. • Closing of orders on Oasis on request of Team Leader/Mill. • Order-load printouts to be drawn (Oasis/Adt) for bi-weekly housekeeping • Handles queries that may arise from processed orders. • Handles queries that may arise from processed orders.

Key Roles & Accountabilities: • Capturing of both prime and stock orders on Oasis. • Filing • Updating pricing system