Arslanbek
translator, english teacher etc.
Male24 y/oEnglish Teacher/Early childhood teacher/English Translation/Russian translation/Sales training instructor/Sales Operations/Sales business analysis/Country Manager/Sales Engineer/Pre-sales technical support/After-sales technical support/Solution/Customer Success/Consulting hotline customer service/Telephone customer service/Network/Online Customer Service/Customer Service SpecialistLive in RussiaNationality Russia
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Summary
I have a secondary education and a higher legal education (five years of study). In addition, I completed secondary specialized training in the direction of translator in professional and business communication (four years of study).
I have been working as a director of a retail outlet for six months now. During this time, I have learned to manage a team, analyze the performance indicators of a retail outlet and find solutions to improve results. I am especially good at organizing work processes and training employees. My personal qualities are responsibility, focus on results, resistance to stressful situations and the ability to find a common language with different people. I speak English at a professional and business level. I am ready to study in any field
Work experience
директор
магнит
2023.09-Current(a year)
Personnel management
Recruitment, training and adaptation of employees.
Organization of team work and scheduling.
Motivation and control of task performance.
Ensuring store operation
Control of availability and display of goods according to company standards.
Ensuring uninterrupted operation of the outlet (electronics, equipment, cleanliness).
Interaction with suppliers and control of delivery times.
Financial control
Analysis and management of key performance indicators (revenue, profit, average bill).
Control of sales plan fulfillment.
Preparation of reports and inventory.
Customer focus
Working with customer complaints and suggestions.
Organization of a high level of service.
Control over compliance with standards
Compliance with corporate standards and company rules.
Fulfillment of legal requirements (sanitary standards, fire safety, etc.).
Interaction with the office
Transfer of the necessary reports to the central office.
Participation in meetings and implementation of tasks set by management.
Languages
English
Good
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