/Business Development Manager • Cultivated relationships with master distributors, overseeing operations to meet sales targets and expand market reach for NON-CCTV products. • Develop DPP Program: Collaborate with the distributor on the Distributor Partner Program (DPP) to jointly develop business and expand sales channels for their partners, while establishing and managing a service center for enhanced technical support. • Conducted market analysis and developed strategies to penetrate new segments, collaborating with developers to promote products and manage residential project leads. • Actively participated in various projects with distributors to meet customer demands, coordinating marketing activities and providing operational and technical support. • Defined KPIs for sales managers, crafting individual improvement plans to enhance overall sales performance and competitiveness in the market.

июля 2023 - января 2024 (7 месяцев) • Managed relationships with OEM factories, launching new products and obtaining necessary certificates for market compliance. • Supported projects in maritime and river transport sectors, contributing to Technical Assignments and pricing strategy development. • Established partnerships with surveillance market leaders, conducted market analysis, and managed supplier relationships to source equipment solutions. • Led product requirement definition and managed the service department, ensuring efficient technical support and warranty repair chain setup. • Provided comprehensive technical support, including warranty and non- warranty repairs, procurement of computer components, and installation of software and peripherals. 2 года 2 месяца

июня 2021 - июля 2023 (2 года 2 месяца) • Conducted primary equipment diagnostics, coordinated warranty servicecenter returns, and ensured efficient troubleshooting to maintain operational continuity. • Proficiently configured a diverse range of surveillance and networking equipment for various applications, guaranteeing optimal functionality and performance. • Provided comprehensive technical support for security systems, fire alarms, and office equipment, ensuring client satisfaction and adherence to warranty terms.