ICT Project Manager for Supply Chain

Monitor, Supervise and evaluate execution of the project Prepare Project Management processes, Project Master Plan (schedule), Communication Management, Change Control Management etc Regional responsibility in supporting and training customer’s PMO, CME-TI and quality supervision teams Supporting customer’s regional Implementation Managers to solve blocking issues during implementation phase and deal with unforeseen coordination problems that may arise Assist customer teams to set up and operate project rollout process including reporting and documentation management Prepare necessary documentation, reports on weekly monthly basis, daily progress report on site progress, issue and potential risk report and provide it to customer Support customer in conducting Provisional Acceptance Tests and Final Acceptance Test Monitor Project progress, measure project delays, evaluate delay claims Vendor management, ensure timely delivery, quality of implementation standards Setup and operate risk control system, quality management system Review exiting KPI’s and SLA’s and provide recommendation for refinement and optimization if necessary Knowledge transfer to counterpart deployed to work alongside Setting up communication channels with different customer departments Handling projects finances, resource plan and Budget plan

UC&C Product manager for India/Nepal region Solution manager for GSM-R technology in India In charge of Network Video surveillance, IPPBX, Video-conferencing, Telepresence,Call Centre solution Maintain high customer satisfaction ratings that meet company standards. Work closely and collaboratively with sales and account teams Coordinate closely with internal sales, sales support and service resource to align solution design with customers’ business requirements Provide customer support for technical solutions proposed throughout sales process, and alert sales and account teams to potential risk of deal closure Opportunistically pursue additional business development opportunities within customer firms, and collaborate with sales to ensure these opportunities are effectively covered and advanced Analyse competitor product, market and price range offered Training and workshop to educate customer with new solutions