(World Bank Sponsored project) Managed and coordinated communication initiatives with a focus on international development and outreach programs within NITA and some World Bank project within the organization. Assisted in the preparation of materials and presentations for governing bodies' meetings, ensuring clear communication of program objectives and outcomes with the project sponsored by the World Bank. Provided program oversight and support, contributing to the streamlining of organizational processes to increase efficiency with the project. Regularly assessed program performance and communicated results through detailed reports and presentations. Application Manager (2020-2022) (World Bank Sponsored project) Coordinated and managed large-scale communication programs, ensuring alignment with organizational goals and objectives. Led the planning, monitoring, reporting, and evaluation of projects in an international context, ensuring timely delivery and high-quality results. Worked closely with cross-functional teams and external stakeholders to facilitate communication and ensure effective program delivery. Drafted and edited a range of reports and documents, including progress reports, evaluations, and executive summaries for governing bodies. Developed and maintained strong relationships with stakeholders, ensuring efficient collaboration and the achievement of program outcomes. Applied strong analytical skills to identify challenges and propose solutions, leading to the improvement of program performance. Assistant ICT Manager (2015- 2020) I provide technical and operational support in IT application I provide Smartwork place (Government of Ghana virtual working portal) training for Municipal District and Agencies of the government of Ghana. I organize training for Smart Workplace as well. I write and send letters to the MDAs for the implementation of the Smart workplace project I update training reports and User Acceptance Test (UAT) on the Government of Ghana Website for stakeholders to access. Implementing the use of the Government of Ghana eServices/ Ghana Electronic Payment Portal (GEPP) portal among the MDAs and the public. Training IT Reps in the various MDAs that provide services to the public on the use of the Government of Ghana eServices/ Ghana Electronic Payment Portal (GEPP) Portal. Assisting in creating an active directory for the eServices portal users. Responding to emails from applicants having challenges with the use of the portal Contributing as a team member in solving issues relating to the use of the portal Constantly checking the backend of the eServices/ Ghana Electronic Payment Portal (GEPP) to ensure applications are being attended to by the various MDAs. Facilitating eServices/Ghana Electronic Payment Portal (GEPP) steering committee meetings. Constantly in touch with the various banks and Telco on the Ghana Electronic Payment Portal (GEPP) portal to ensure payments are useful and monies are being transferred from the bank account to the MDAs bank account at Bank of Ghana. Doing account reconciliation with banks on the various monies collected on behaving MDAs that are active on the portal.

ICT Convergence

Information and Communication Technology