Teaching english to chinese students and indonesian students

- Supervised a team of servers and bartenders, ensuring high service standards. - Coordinated with the kitchen to optimize food delivery and enhance guest satisfaction. - Trained new staff on SOPs, RSA compliance, and customer engagement. - Managed shift schedules, resolved guest complaints, and upsold premium menu items. - Maintained inventory control and reduced operational waste.

- Assisted customers with product selection and purchases. - Addressed service concerns and ensured deli cleanliness. - Demonstrated multitasking abilities in fast-paced environments.

November–December 2021 - Served food and beverages, took orders, and sanitized dining areas. - Greeted guests and ensured exceptional service.

October–November 2021 - Cleaned and restocked apartments (bedrooms, kitchens, bathrooms). - Followed strict sanitization protocols to maintain cleanliness.

Studied bachelor of business in hospitality management