Constance

Administrative assistant | office manager| teacher
Female24 y/oEarly Childhood Education/English Teacher/Teacher/Telephone customer service/Customer Service Specialist/Customer Service Manager/Supervisor/Customer Service Director/Administrative Manager/Supervisor/Office Director/Executive Front Desk/Reception/Administrative Specialist/Assistant/Administrative Logistics/General Affairs/Secretary/Assistant/File ManagementLive in GhanaNationality Ghana
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Work experience

Call center representative (remote)

Nim-Wave
2024.11-Current(6 months)
· Respond to incoming customer calls, resolving issues, and providing information. · Address and resolve customer complaints · Educate customers about products or services, including features, benefits, and pricing. · Handle customer transactions, such as orders, returns, or exchanges. · Accurately enter customer information, orders, or other data into computer systems.

Bookkeeper

(remote)| pacific ltd
2024.11-Current(6 months)
· Accurately record financial transactions, including income, expenses, assets, liabilities, and equity. · Update and maintain general ledgers, accounts payable, accounts receivable, and other financial records.

Volunteer Coordinator

savanna Helpers Foundation
2022.11-Current(2 years)
· Advertise volunteer opportunities, review applications, and conduct interviews to select suitable volunteers. · Create and manage volunteer schedules to ensure adequate coverage for events and programs. · Develop and deliver training sessions to equip volunteers with necessary skills and knowledge.

Data Entry Clerk

Empire sports
2023.11-2025.01(a year)
· Enter ticketing data into the company database with high accuracy and efficiency. · Maintain data accuracy and consistency, verifying and correcting errors as needed. · Update existing ticketing data to reflect changes, such as event cancellations or schedule changes. · Manage ticket inventory. · Train new recruits.

Client service representative

Ghana Revenue Authority
2022.11-2024.01(a year)
· Attend taxpayers' queries, provide information, and resolve issues via phone, email, or in-person. · Educated taxpayers on tax laws, regulations, and procedures to promote compliance. · Helped taxpayers register for taxes, complete the filing of their tax return online, and update their records. · Ensured accurate and up-to-date records of taxpayer interactions, confidential information and inquiries. · Performed administrative and clerical duties.

Deputy Electoral Commissioner

Tertiary Education Institution Network UEW
2021.11-2023.01(a year)
· Assisted the Electoral Commissioner in administering campus elections. · Conducted and supervised elections, ensuring compliance with electoral laws and regulations. · Educated voters on electoral processes and procedures. · Managed candidate nomination and verification processes. · Coordinated polling station setup and management. · Resolved electoral disputes and complaints. · Collaborated with campus authorities, student unions, and stakeholders to promote electoral awareness and participation.

Teacher

Lekelebi senior high school
2021.11-2023.01(a year)
· Lesson planning and preparation. · Delivering instruction to students. · Developing and administering assessments to measure student learning. · Evaluating student progress and achievement

Educational experience

University Of Education, Winneba

political science education.
2019.07-2023.09(4 years)
Bachelor degree in political science.

Languages

English
Native

Skills

Microsoft and google suite proficient
Administrative and organizational skills
Adaptability
Time management
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