Social media Manager Oversea Operation at Phoenix Logistic March · Multifaceted Communication and Video Production: Expert in crafting high-quality, engaging video content tailored for diverse international audiences, combined with cross-cultural communication skills and multilingual proficiency for wider reach. · Strategic Content Marketing and SEO: Skilled in developing effective content strategies and utilizing SEO best practices for videos to enhance discoverability and engagement across global markets. · Analytical and Creative Storytelling: Adept at using social media analytics to inform strategies, paired with exceptional storytelling abilities to create compelling narratives that resonate with international audiences. · Technical Proficiency and Adaptability: Proficient in the latest video editing and social media management tools, with a flexible approach to rapidly adapt to new trends and platform changes. · Leadership and Cultural Sensitivity: Experienced in mentoring teams with a focus on quality and cultural awareness, ensuring content is respectful and appealing globally, while building partnerships to expand the brand’s international footprint. · Reviewing Quality RCA of the Italian Team; · Attending monthly BPO with the client to provide feedback and synchronize the overall quality of the team; · Attending weekly meetings with the team members to provide insights, defines goals and drive improvements; · Ensure the quality result by organizing meeting to address the conflict on market trends. · Providing shadowing sessions with the new members of the team to respond quickly on relevant quality needs. Italian Localization QA Tester at Keywords. January 25th – Oct 31st ,2017 · Verify the correct implementation of the localized text and verify linguistic accuracy of the text in all tested products; · Assess cultural appropriateness and check politically sensitive content; · Identify, isolate, and document bugs clearly and concisely in a bug database. · Verify that bugs have been fixed and implemented correctly. · Help and backup the Italian Linguists in the team when required.

High school diploma in accounting