Hayssam
Remote IT Support
Male34 y/oEnglish Translation/Arabic Translation/Other language translation/French TranslationLive in NetherlandsNationality Lebanon
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Work experience
Remote IT Support
JustAnswer UK
2019.01-2024.01(5 years)
• Provided remote IT support to customers, resolving technical issues related to computer
hardware and software.
• Ensured customer satisfaction through effective communication and problem-solving.
Network Administrator
Tripnologies
2010.01-2019.01(9 years)
• Managed internal computer networks, implemented LAN/WAN systems, and ensured
network security.
• Provided technical support and training to end-users.
• Analyzed network environments and identified potential enhancements.
Educational experience
Lebanese International University, Lebanon
Computer Science
2008.10-2011.05(3 years)
3.7/4 GPA
Languages
Dutch
Proficient
Arabic
Native
French
Skilled
English
Proficient
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