JAILINNE
Designer
Female27 y/oEnglish Teacher/Language Teacher/Customer Success/After-sales technical support/Telephone customer service/Network/Online Customer ServiceLive in MexicoNationality Mexico
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Summary
I am a curiosity-driven being, always seeking adventures that will nurture my soul. I believe that all my interests contribute to my whole persona, which is why I look for opportunities in diverse fields that will keep adding to my worldview.
Work experience
HELPDESK ANALYST
ATOS GLOBAL
2021.08-2024.01(3 years)
Collaborate with agents in the creation of knowledge articles.
Provide IT support by chat and phone to English and Spanish users.
Submission of tickets and perform escalations
ENGLISH TEACHER
Private sessions
2019.07-2020.06(a year)
Taught to children ages 9-12 years old.
Teach and follow up on the English program the children ́s school provides.
Educational experience
UNIVERSIDAD AUTONOMA DE NUEVO LEON
Industrial design
2016.07-2021.06(5 years)
Learn about art history, 3d modelling, rendering, and business models as well as conduct research for the best-fit solutions of the given problematic
Languages
French
A little
English
Proficient
Chinese (Mandarin)
A little
Certificates
Cambridge ESOL C1
2022.03
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