Jhonattan Paolo
Experienced Spanish Language Proofreader with a Keen Eye for Detail and a Passion for Precision Seeking New Opportunities"
42 y/oEnglish TranslationNationality Ecuador
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Summary
As a customer service professional with extensive experience in the industry, I have honed my skills in identifying and fulfilling the needs of clients. My native-level fluency in Spanish, combined with my proficiency in English reading and writing, as well as my knowledge of Portuguese and Italian at a conversational level, allows me to effectively communicate with a diverse range of customers. With a keen attention to detail and a commitment to providing exceptional service, I am able to exceed customer expectations and ensure their satisfaction.
Work experience
Senior Software Engineer
Omega Software
2017.03-2022.07(5 years)
Lead a team of developers in creating custom software solutions for clients.
Design and implement complex algorithms and data structures.
Collaborate with project managers and clients to ensure software meets their needs.
Conduct code reviews and provide guidance to junior developers.
Help Desk Technician
Jupiter Healthcare
2015.07-2017.02(2 years)
Provided technical support to end users via phone, email, and in-person.
Troubleshot and resolved hardware and software issues.
Configured and installed software on computers and mobile devices.
Maintained accurate records of support requests and resolutions.
Titan Financial Services
Database Administrator
2013.03-2015.12(3 years)
Managed and maintained databases for multiple clients, including backup and recovery procedures
Created database schemas and optimized queries for maximum efficiency
Worked with developers to ensure database integration with applications
Provided training and support to end users on database management tools
Educational experience
San Jose la Salle
Guayaquil
2000.10-2005.06(5 years)
During my time at La Salle University, I gained a comprehensive understanding of computer science and honed my programming skills. I also received training on how to analyze complex problems and find effective solutions in the most efficient manner possib
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