1. Oversee Recruitment Processes: Manage job postings, review resumes, conduct initial screenings, and coordinate interviews with hiring managers. 2. Employee Onboarding: Ensure new employees complete necessary documentation and receive proper orientation and training. 3. Staff Scheduling and Attendance: Monitor employee attendance, approve leave requests, and resolve scheduling conflicts. 4. Performance Management: Assist in managing employee performance appraisals, setting goals, and providing feedback. 5. Compliance Monitoring: Ensure that HR policies are in compliance with labor laws, company regulations, and health and safety standards. 6. Training and Development: Coordinate employee training programs and identify opportunities for skill development. 7. Payroll Management: Oversee payroll processing, resolve pay discrepancies, and ensure accurate and timely disbursement. 8. Employee Exit Procedures: Manage employee resignations, exit interviews, and the return of company property. 9. Conflict Resolution: Assist in resolving workplace issues or disputes and ensure that company policies are followed.

1. Calendar Management: Schedule and organize the General Manager's appointments, meetings, and travel plans, ensuring no conflicts and proper time allocation. 2. Email and Communication Management: Screen and prioritize emails, respond on behalf of the General Manager, and ensure timely communication with key stakeholders. 3. Document Preparation: Draft, proofread, and prepare reports, presentations, and correspondence for meetings and business activities. 4. Meeting Coordination: Arrange and coordinate meetings, including preparing agendas, taking minutes, and ensuring follow-up actions are completed. 5. Travel Arrangements: Book flights, accommodations, and transportation for the General Manager’s business trips, and ensure itineraries are well-organized. 6. Office Management: Maintain the General Manager’s office environment, order supplies, and ensure all necessary materials are available for daily activities. 7. Expense Management: Track and process expenses, create expense reports, and manage the General Manager's budget. 8. Project Support: Assist with various projects, track deadlines, help with research, and ensure that necessary tasks are completed in support of the General Manager’s initiatives.

1. Check-in and Check-out: Greet guests, check them in upon arrival, provide room keys, and process check-out when guests leave. 2. Reservation Management: Manage and confirm bookings, update room availability, and handle cancellations or modifications to reservations. 3. Customer Service: Address guest complaints, resolve issues, and ensure overall guest satisfaction by providing a positive experience. 4. Room Inventory Management: Monitor room availability, track bookings, and ensure that the hotel’s booking system is up-to-date. 5. Billing and Invoicing: Prepare invoices, process charges, and ensure accurate billing records are maintained for guest stays. 6. Payment Processing: Handle payments, process credit card transactions, and issue receipts for guests during check-in or check-out.