(1 year 6 months) Our wide range of solutions has ensured the safe and secure delivery of more than 100 million packages and online orders. With the strength of our combined power, reach, and offerings, Parcel Pending by Quadient provides state-of-the-art solutions and world-class customer service to solve the last-mile delivery challenge.

18 years 2 months • Develop business insights around territory (market and industry trends) • Create portfolio plans to uncover opportunity within my territory and prospect list by gaining knowledge of customers challenges and needs as well as understanding their buying process • Plan and align customer strategies as well as develop account business plans for all active opportunities • Funnel and forecast management • Consultative/Solution Selling/SPIN Selling Approach

(14 years 7 months) • Use market penetration strategies including cold calls, referrals, website responses, as well as up- selling existing accounts. • Function as a consultative/solutions seller. • Demonstrate to clients our ability to reach their target markets and maximize appeal of their rental properties. • Encourage clients to view us as an integral part of their long-term strategic plan. • Maintain an ongoing knowledge of the market and relevant trends in order to maximize value to our clients. • Coach, mentor and help develop a sales team.

(3 years 4 months) • Sold print ads and satisfied and exceeded quotas year after year. • Responsible for production of ads with monthly adjustments and layouts to book, which included compiling and sorting ads on a monthly basis. • Use market penetration strategies including cold calls, referrals, website responses, as well as up- selling existing accounts. • Built client-focused partnerships by investing in the success of our clients.

13 years • Marketed computer rentals to clients in South Jersey and Philadelphia, as well as major accounts outside of the area. • Functioned as a solutions provider linking products/services to clients’ goals and objectives. • Established positive client relationships sharing ownership and accountability for positive customer outcomes. • Used multiple market strategies including cold calls and direct mail.

(10 years 5 months) • Directed a team of ten professionals with responsibility for customizing/ configuring computers, as well as production, purchasing, inventory, warehousing, and shipping. • Interfaced with Sales Representatives on an ongoing basis to discuss customer specifications for customized hardware. • Provided customer support functions including technical/help desk functions for all buyers and rentals. • Hired, trained and evaluated all Field Technicians. • Supervised Field Technician performance providing timely and efficient computer repairs. • Recipient of President’s Award for service performance.