
MICHAEL
CO-FOUNDER | HEAD OF GROWTH & PARTNERSHIPS
Male44 y/oNetwork/Online Customer Service/Customer Service Specialist/Marketing Planning/Marketing/Event Planning/Marketing SpecialistLive in PhilippinesNationality Netherlands
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Summary
Multilingual professional with 10+ years of experience in Dutch-English-Dutch Translation, Database Management and Content
Analysis for organizations, including Factset and ING Bank. Trusted to ensure data accuracy, improve translation quality, and enhance
datasets and process efficiency. Additionally, bringing 8+ years of entrepreneurial experience in sales and marketing. Seeking a remote
role to apply expertise in language translation, training, and quality assurance to support high-quality information processing.
Work experience
CO-FOUNDER | HEAD OF GROWTH & PARTNERSHIPS
Opti.Write Digital Marketing Services
2020.02-Current(5 years)
www.opti-write.com/li4b
As an executive content solutions company, Opti/Write helps individuals and teams succeed in job hunting, thought leadership, and online prospecting through our two
main services: resume writing and LinkedIn for Business. The agency is registered in the Philippines and the United States.
• Ensures the agency delivers at high value most efficiently while achieving profit targets. Refines offers, promotions, and pricing,
exploring growth opportunities for the digital marketing agency. Manages company expenditures and freelancer payouts.
• Leads collaborations with other agencies, crafts pitch decks, and positions proposals for successful negotiations.
• Designed Opti/Write’s service and pricing packages from scratch, creating a self-sustaining company with healthy profit margins.
Designed incentives and referral schemes so that contractors become partners and attract new affiliates.
SENIOR PROCESS SPECIALIST
Facset Research Systems
2015.09-2020.01(4 years)
• Researched, analyzed, and classified financial and company-related reports across Dutch and European markets, ensuring proper
categorization and reporting.
• Translated and refined Dutch-English financial reports, ensuring accuracy and consistency across client portfolios.
• Reviewed quality audit reports and recommended corrective actions, ensuring data integrity, classification accuracy and process
compliance.
• Worked within the Private Equity Department to develop and deliver training programs on data analysis and database management
to new research analysts. Manualized process improvement initiatives.
• Conducted research on mergers and acquisitions and private equity transactions, mainly from the BENELUX region.
FRAUD ANALYST
ING Bank Credit Card
2009.09-2011.10(2 years)
Monitored, detected, and analyzed fraudulent credit card patterns of ING worldwide. Authored a manual on improving ING’s fraud
detection processes and how to improve customer-friendliness. Led orientation sessions for new fraud analysts.
Educational experience
Hogeschool van Amsterdam, Amsterdam, Netherlands.
Cultural Social Development (Certificate of Completion)
2002.09-2007.06(5 years)
Learning how to organize events for people with social or mental issues.
Nova College Haarlem
Retail Marketing
1999.09-2002.06(3 years)
Learning how to operate in the retail space
Languages
English
Proficient
Dutch
Native
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63****6222
mf**@**om

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