Maintained accurate records of employee participation in training events, tracking progress towards learning objectives. • Coordinated with department leaders to identify training needs and develop targeted solutions. • Collaborated with department managers to design customized training plans aligned with organizational goals. • Scheduled and coordinated training sessions, including booking facilities and arranging catering. • Created and maintained detailed training records and reports for management review. • Evaluated effectiveness of training initiatives, making adjustments as needed to optimize results. • Selected, developed and delivered classroom and online training materials to meet program needs. • Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed. • Trained and mentored new 15 personnel hired to fulfill various roles. • Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately. • Assisted in hiring processes, reviewing resumes, scheduling interviews, and onboarding new employees efficiently. • Optimized workflow efficiency by organizing and maintaining up-to- date filing systems for easy access to critical documents. • Managed executive calendars to strategically coordinate meetings and appointments. • Contributed to revenue growth by assisting with marketing initiatives and event planning efforts as needed. • Enhanced team productivity by providing comprehensive training and support to junior staff members. • CONTACT