- Daily operate and manage oversea sales activities in Alibaba, Made in China, GlobalSources and other platforms - Formulate sales promotion plan of the oversea trading platform - Create booklet and product information in English version - Handle customer complaints and inquiries by coordinating with production, warehouse and logistic teams to support customers needs - Visit and cooperate with customers to get customer requirements as well as maintain relationship especially with Thai and Vietnamese customers - Team leader for automotive exhibition in Thai and Vietnam - Achieved 5% higher sales volume from Thai customers by cooperating with production team and customers to improve a specific product quality - Monthly analyze and summarize sales report and report to mgmt. level

- Planed and oversaw distributors' advertising and promotional activities - Cooperated with distributors to solve sales bottlenecks and problems encountered by distributors - Cooperated with customer and development department for upgrading product feature as customer demand - Analyzed insight trends and competitor marketing information and reported to mgmt. level - Responded as a main lecturer to create and conduct product training program and communicated manufacturer policies to distributors - Leaded e-commerce platform project resulting into 10% increasing of sales volume in 2018 - Guided and encouraged sales team members to achieve sales target resulting into 5% higher than target in 2018

- Guided and cooperated with artists and editors to produce relevant promotional documents according to the product owner requirement - Planned and positioned promotional content on WeChat public account and website - Set up and leaded promotional event and conference - Team member for 20th anniversary promotional event for online cloth shop

- Verified and adjusted billing for guests - Responded to customer inquiries and handled client complaints - Coordinated with housekeeping to track room status and guest concerns - Reviewed daily reports, contingency lists, and credit card authorization reports then reported to manager

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